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Customer ratings & reviews for
Charmin Ultra Soft Toilet Paper (18 Mega Rolls, 244 sheets per roll)
4.5 out of 5 stars
stars5,843 ratings5,818 reviews
  1. 5 stars76% (4,422)
  2. 4 stars11% (668)
  3. 3 stars4% (239)
  4. 2 stars3% (161)
  5. 1 star6% (353)
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Showing 781-790 of 5,818 reviews
Jun 14, 2014
jagreene
2 out of 5 stars review

Soft but not strong

I am a long time Charmin purchaser and I bought a large pack of the ultra soft/blue label by mistake. At checkout I figured i its Charmin so I know it will have the strength I depend on, but I have to say no. Yes it is soft, but for a family, not the better deal. I will stick to red label from now on.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Nov 19, 2014
jaycee49
3 out of 5 stars review

Lost me as a customer

We have been users of your product for over 14 years. But I get very tired of product downsizing. I would pay a few more cents per roll than the same price as before for the narrow rolls. When I first discovered the change I ran around town stocking up on the old size, but alas, the last of my hoard has finally run out. As much as I like the texture, I do not like the practice of treating consumers like we won't notice. I will go shopping tomorrow for an alternative product.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Aug 5, 2014
never
5 out of 5 stars review

good product

Charmin is the only tissue I use but it bothers me that every time I buy a new (large) package there is less tissue. I just checked a new roll and it is AGAiN narrower. I can't believe you don't make enough money without shorting the public frequently.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Mar 16, 2015
Liliay
5 out of 5 stars review

Just what your tush has been asking for!

[This review was collected as part of a promotion.] My family is very picky when it comes to toilet paper, we have been using the same brand for years and we are not very willing to try other brands. SO when I received a free sample of Charmin Ultra Soft we were all a little hesitant to try it. But it only took one sheet to change our minds, this paper is soft and gentle where you most need it but at the same time it's strong enough to give you a good clean without having to use a bunch of sheets. My husband was the ultimate judge and he decided we are not going back to our old favorite, Charmin Ultra Soft has become our number one.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Oct 6, 2014
Junbug
2 out of 5 stars review

So narrow!

I've used Charmin for years but HATE the new narrow width. The rolls no longer fit my holders. I've looked for the wider ones at my grocery stores but they don's seem to be available anymore. At this rate, before long, the rolls will be the same width as adding machine tape!!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Dec 24, 2014
MaryGrace52
5 out of 5 stars review

chamin ultra soft is the very best

I recommend charmin to friends all the time. I use the triple rolls, they last a very long time. Also just the bear commercial you don't need a giant wad of paper thus saving money in the long run. Its comfy to use and wise spending. We only use charmin! Its the very best.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Mar 8, 2014
JCSX
2 out of 5 stars review

my value of your product is now 2

Oh Charmin, what have you done? The rolls are a whole inch more narrow. Did some executive get a great bonus for this? Well, I hate it. Now, I have to go find another product and you have been my favorite for years and years. Dagnabit anyway... Value is 2.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Sep 21, 2014
Lollypop
2 out of 5 stars review

Mrs.

I have used nothing but Charmin for YEARS but am so dissatisfied with it since you have made the sheets narrower. Why? The extra 1/2 inch made such a difference . Unless they go back to the size before, I will switch to another brand that isn't that narrow.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Sep 10, 2014
mopsy
1 out of 5 stars review

Charmin Toilet paper is too narrow

We are disappointed that your rolls of toilet paper are now so much narrower than they used to be. They look cheap on our toilet paper holders. There is a 1 1/2 inch gap at the side. It's the type of roll you might expect in airports, discount stores, etc. Although I have used Charmin for years, I will look for a brand that looks decent in our bathrooms, and will no longer purchase Charmin. I will not pay to buy new dispensers or adapters. You should go back to making the original product. Another problem--the edges of the rolls are jagged now. Where is the quality control?

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
May 27, 2014
clinton
1 out of 5 stars review

rolls have become narrow

I have had the same free standing roll holder in a small bathroom for 15 years. This year, the rolls have become so narrow that they do not stay on the holder. I end up putting them on the floor. This is beyond aggravating. The holder is a high quality chrome stand by Samuel Heath. Can you please make the rolls conform to the standard size again? If you have a different holder it's less of a problem. Did you think we might not notice that you have narrowed the rolls?

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450