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Customer ratings & reviews for
Charmin Ultra Soft Toilet Paper (18 Mega Rolls, 244 sheets per roll)
4.5 out of 5 stars
stars5,842 ratings5,817 reviews
  1. 5 stars76% (4,421)
  2. 4 stars11% (668)
  3. 3 stars4% (239)
  4. 2 stars3% (161)
  5. 1 star6% (353)
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Showing 771-780 of 5,817 reviews
Jul 18, 2017
MelissaD
5 out of 5 stars review

Softest Charmin Ever!

[This review was collected as part of a promotion.] I didn't think Charmin could be softer or more absorbent than it already was, but I was wrong! Charmin Ultra Soft is a whole new world of softness, even on the most sensitive skin. This is the first bathroom tissue I've ever felt comfortable using to remove my eye makeup-- that's how soft it is! The Mega rolls are a lot bigger than they appear, which makes Charmin Ultra Soft a good value as well as a stellar bathroom tissue. I find myself having to change the roll less frequently because the rolls are so generously-sized. In every day, Charmin Ultra Soft is the best!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Feb 13, 2015
Babs
1 out of 5 stars review

Shortened the roll of your product!

I am very upset with your company, you have recently shortened your rolls of Charmin! I always buy the Mega rolls because of the size, that way the roll doesn't run out so fast. I just purchased my usual 12 pack and guess what the roll is about 1 inch shorter that the last package I purchased. I know times are rough and your company doesn't make a lot of money, ha-ha!!! This is just crazy, you must think people won't notice, but guess what, I did. I will no longer be purchasing Charmin, I'll switch to Northern or Scott tissue. I'm sure they will probably follow suit like your company, I could be wrong, we'll see, good-bye!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from CR

While we have made slight changes to the size of our roll, we feel our changes have only improved the quality of our TP. If you have additional comments, please contact us at 1-855-236-3353 Mon-Fri 9AM-6PM EST. Thank you for your feedback, we will share it with our team.

Mar 10, 2015
Craigsgirl1127
5 out of 5 stars review

Like using a cloth

[This review was collected as part of a promotion.] I have to start by saying I am a Charmin fan to begin with but I usually use the Charmin Ultra Strong (red packaging). I received the Charmin Ultra Soft from the company as a promotional trial and I have to say that I am glad I did. I've always stuck with the Ultra Strong because I figured there couldn't be much difference, but there is a difference. The Ultra Strong is soft but this Ultra Soft is like wiping with a luxurious wash cloth. It's thick, so you don't need a lot and it feels so smooth and soft you would think it has lotion on it or something. I am glad I received this to try because I am now a lifetime Ultra Soft customer.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Aug 31, 2012
annierw
5 out of 5 stars review

Great toilet paper, great price

Charmin Ultra Soft is, imo, the best toilet paper. This 9 count mega roll package is an excellent value. The mega rolls last much longer than regular rolls so you don't have to purchase the product as often. Once again Walmart has one of the better prices you can find.

Review from walmart.com
Helpful?7AZAHIHAFR8J15315703450
Jan 19, 2014
DisappointedMamaBear
1 out of 5 stars review

Inadequate size, not worth the high price

Don't waste your hard earned money on this infant sized toilet paper! No warning on label that size was significantly reduced. 3/8" narrower makes more negative difference than you'd expect. Roll flops around on the holder and small size doesn't cover cleaning area adequately (watch your hands!) Returning to store for refund and switching brands. Will not buy Charmin again unless the larger size is brought back.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 23, 2014
Disbelief1
2 out of 5 stars review

Unhappy

I never thought I would see the day when the leading brand in toilet tissue would find the need to totally ruin their product. It was bad enough when the tissue was made thinner and thinner, however narrowing the overall width is totally unacceptable. Furthermore, the package of regular sized rolls is utterly laughable--it almost looks like it was made for a doll house! I will definitely be looking to switch to one of your competitors.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 15, 2014
pjeanb
1 out of 5 stars review

Short length rolls

I just put on a Jumbo Roll of Charmin on my holder and it is at least an inch shorter than the roll I was replacing. I have never had my rolls sliding on the roller. So in fact, the rolls are shorter in length making the amount of paper just about the same as normal instead of jumbo rolls. Nice way of cutting costs but not prices.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Feb 5, 2014
Scarl
5 out of 5 stars review

Softness

My 30 year old daughter called me the other night and asked what kind of toilet paper I used. I answered "Charmin is all I ever buy" and she said her 4 year old daughter told her to call and ask me, because she said "Papa has the softest toilet paper ever and you always buy the hard stuff" Out of the mouths of babes

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
May 4, 2014
Oops
3 out of 5 stars review

the new 3 lb. coffee can

I like your product except for the new roll size. At 1/4" less width per roll x 12 rolls = 3" wide per pkg. x how many thousands of ft. to infinity and beyond is a lot of profit for you and a lot of finger muscle retraining for the rest of the world. Are all other companies doing the same thing?

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from CM

Thanks for the honest feedback. We did make changes to the roll, but also invested in the quality of the product to provide you with a better bathroom experience. We hope that you’ll find that our TP has only improved and that you’ll continue to choose us!

Apr 24, 2017
linda777
1 out of 5 stars review

Terrible

Terrible I am very concerned that no one is watching the manufacturer plant because i have a large family with 7 bathrooms and we buy in bulk. The cardboard rolls in the center are all bound and turned within the roll, It has made it so that for one thing it can not be put on a toilet paper holder and when you unroll them by hand it can only be used a third of the way then the entire roll falls to pieces. We purchased 3 large packs of 36 and they are all made faulty. Someone need to goo to the plant and d some checking on the employees and machines to make sure product is made properly. A little care in your product goes a long way. I would send photos but you do not have a place to upload photos.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450