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Customer ratings & reviews for
Charmin Ultra Soft Toilet Paper (18 Mega Rolls, 244 sheets per roll)
4.5 out of 5 stars
stars5,842 ratings5,817 reviews
  1. 5 stars76% (4,421)
  2. 4 stars11% (668)
  3. 3 stars4% (239)
  4. 2 stars3% (161)
  5. 1 star6% (353)
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Showing 761-770 of 5,817 reviews
Mar 15, 2015
tqmnurse
5 out of 5 stars review

so soft and absorbent

[This review was collected as part of a promotion.] Really? Who wants to discuss toilet paper? But, I have a great story to tell. I have my 83 year old mother in law lives with me. She exceeds the maximum use of TP in our household...(We have a septic tank and need to be cognizant of the amount of tissue being used). Once I gave her this sample, she actually commented she could use less TP now...YEAH!!! no more pumping the septic twice a year...

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Mar 15, 2014
Haley
3 out of 5 stars review

Fair

My husband and I have used Charim, ultra soft, Mega rolls, for 40 years. I have to let you know that recently we have noticed that the products ply does not seem to be of it's normal quality and we are totally disappointed. The quality is similar to Angel Soft now. We may switch to a less costly brand now, that is equally as good, for less price.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jun 29, 2014
Anthony
1 out of 5 stars review

How to create a design flaw with toilet paper

I have been using Charmin Ultra Soft since it was introduced. I would like to speak to the marketing genius that decided to save a few cents and make the rolls 3/8 inch narrower. You took what I considered a perfect product and ruined it with this change. Not only does this narrower roll flop on the holder causing it to tear unevenly but a much more serious flaw of not being large enough to cover you hand properly and causing.....well I hope that you get the picture. As far as I'm concerned I am looking for another brand -- yes you've lost a customer, and I will tell every one I know what you did to your loyal customers. I'm an Engineer and what you accomplished is create a design flaw in a roll of toilet paper.....and from my perspective that is very hard to do.

Review from charmin.com
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Jun 12, 2014
Faye
1 out of 5 stars review

Dissatisfied

I always buy Charmin Mega Rolls in the 16 count package. It is economical for us, ususally. The last pack that I bought has not been economical because the rolls are not perforated as they should be. When tearing the paper off the roll, there may or may not be a perforation for as many as 9 or 10 spaces when the perforation should be. This makes the roll spin on till there is a lot more tissue rolled off than is needed, An adult will roll the tissue back on the roll, children do not. I am very disappointed with this latest purchase of Charmin and wonder if I should purchase it in the future.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Oct 19, 2020
Disappointer
2 out of 5 stars review

"Double Rolls" is a joke

Charmin Ultra Soft, Double Rolls, 91439137-A is a joke. Same soft tissue but rolls are much smaller than normal. Price was the same but being sold as "double rolls" is an insult. This is terrible given the pandemic and supply/demand. Never imagined Charmin would stoop this low.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Mar 21, 2016
Nita
3 out of 5 stars review

Charmin Toilet PaperMega Rolls

The Charmin toilet paper purchased from Walmart and other mega stores are of a lesser quality than that which is purchased from smaller stores. Also, in the recent past, the width of each roll has been cut down considerably making each sheet more narrow than in the past. I'm not sure if Charmin made this change across the board to all distributors or just to the "discount" stores such as Walmart, Target, K-Mart, etc. The quality and size of the product has been diminished and it's as if they're selling you less for more money.

Review from walmart.com
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May 13, 2014
Jodibar
2 out of 5 stars review

Not a sturdy product

This paper is ultra soft as you say but comes apart when it is wet. almost dissolves in your hand and leaves little pieces of paper like lint on your skin. I will not buy the ultra soft again. I hope the ultra strong does not do this.I will give it a try

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from CM

We’re sorry that you aren't happy with our TP! Dissolving paper should never be a quality of Charmin. We’d love to chat with you more about this – would you mind reaching out to us at 1-800-777-1410 9AM-6PM Mon-Fri? Thanks so much!

Feb 13, 2015
Babs
1 out of 5 stars review

Shortened the roll of your product!

I am very upset with your company, you have recently shortened your rolls of Charmin! I always buy the Mega rolls because of the size, that way the roll doesn't run out so fast. I just purchased my usual 12 pack and guess what the roll is about 1 inch shorter that the last package I purchased. I know times are rough and your company doesn't make a lot of money, ha-ha!!! This is just crazy, you must think people won't notice, but guess what, I did. I will no longer be purchasing Charmin, I'll switch to Northern or Scott tissue. I'm sure they will probably follow suit like your company, I could be wrong, we'll see, good-bye!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from CR

While we have made slight changes to the size of our roll, we feel our changes have only improved the quality of our TP. If you have additional comments, please contact us at 1-855-236-3353 Mon-Fri 9AM-6PM EST. Thank you for your feedback, we will share it with our team.

Mar 17, 2015
PatriciaS
5 out of 5 stars review

Pamper Your Butt with Charmin Ultra Soft

[This review was collected as part of a promotion.] I had heard this was great toilet paper, soft and strong. I was a tiny bit doubtful as products do not always live up to their claims. Well, howdy, was I shocked when I opened the package of Charmin Ultra Soft Mega Rolls that I received for free from Charmin. The first word that came to my mind was "luxurious", a word that I never expected to use in reference to toilet paper. Thanks to the quality, you need to use less toilet paper per bathroom experience. And mega rolls (4 rolls in one), means you have to change the rolls less frequently. Charmin Ultra Soft is far and away the most luxurious toilet paper I have ever used. Soft and strong for sure! Every time I use it, I marvel at the softness. This toilet paper is outstanding! Go ahead, America, pamper your butts!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jul 18, 2017
MelissaD
5 out of 5 stars review

Softest Charmin Ever!

[This review was collected as part of a promotion.] I didn't think Charmin could be softer or more absorbent than it already was, but I was wrong! Charmin Ultra Soft is a whole new world of softness, even on the most sensitive skin. This is the first bathroom tissue I've ever felt comfortable using to remove my eye makeup-- that's how soft it is! The Mega rolls are a lot bigger than they appear, which makes Charmin Ultra Soft a good value as well as a stellar bathroom tissue. I find myself having to change the roll less frequently because the rolls are so generously-sized. In every day, Charmin Ultra Soft is the best!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450