I have used nothing but Charmin for YEARS but am so dissatisfied with it since you have made the sheets narrower. Why? The extra 1/2 inch made such a difference . Unless they go back to the size before, I will switch to another brand that isn't that narrow.

I am a long time Charmin purchaser and I bought a large pack of the ultra soft/blue label by mistake. At checkout I figured i its Charmin so I know it will have the strength I depend on, but I have to say no. Yes it is soft, but for a family, not the better deal. I will stick to red label from now on.

I'm so tired of manufacturers taking a good product and downsizing it to save a few pennies. This toilet paper roll is so narrow and you need to use more. I will never buy Charmin again and I will be sure to check for full 4"x4" squares on future purchases from different brands.

We have been users of your product for over 14 years. But I get very tired of product downsizing. I would pay a few more cents per roll than the same price as before for the narrow rolls. When I first discovered the change I ran around town stocking up on the old size, but alas, the last of my hoard has finally run out. As much as I like the texture, I do not like the practice of treating consumers like we won't notice. I will go shopping tomorrow for an alternative product.

I've used Charmin for years but HATE the new narrow width. The rolls no longer fit my holders. I've looked for the wider ones at my grocery stores but they don's seem to be available anymore. At this rate, before long, the rolls will be the same width as adding machine tape!!

I've been buying charmin ultra soft for years but this last package has changed, My wife is accusing me of buying something cheaper and trying to pass it off as the real thing...Is there a way I can appease my wife or I'll have to try something else?

In the last few months Charmin, in an effort to cut costs, has narrowed their rolls of TP by about 1/4 inch. This means that the TP holders that depend on a certain width of roll to work correctly do not now hold in the paper rolls securely. I loved the old Charmin Ultra Soft product, but it's hard to love this new narrower roll when it won't stay in the holder. At the very least, Charmin should make a device to attach on to and extend the width of the roll so it would fit snuggly into existing TP holders of this type.

I have never liked Charmin before because it felt too soft for me, like it was leaving fibers behind. I was at my neighborhood Walmart comparing t.p. and I liked the idea of the mega rolls as they would need to be replaced less often. I decided to give Charmin a second chance and I am glad I did. It isn't so soft that I have to worry about cling on fibers but it is pleasantly soft enough. I will definitely be purchasing again. I do hear the other reviews who say the size and quality have been diminished so as to save the manufacturers money. I can't speak for this product but I know every other product I use has done the same thing and I too find this sneaky and annoying. What can you do though?

I love your product and have used it for years but your "new" narrower rolls will force me to find an alternate product. For heaven's sake, raise your price if you absolutely have to but don't compromise the quality of your product or your reputation!

I have used Charmin for years, but this past week I noticed your advertising claim that states "use up to 4X LESS" on the package. I do not how it can be when the rolls are about an inch less in width! We are paying more for less now! I can assure you we will purchase other vendors from now on!