I have used nothing but Charmin for YEARS but am so dissatisfied with it since you have made the sheets narrower. Why? The extra 1/2 inch made such a difference . Unless they go back to the size before, I will switch to another brand that isn't that narrow.

We are disappointed that your rolls of toilet paper are now so much narrower than they used to be. They look cheap on our toilet paper holders. There is a 1 1/2 inch gap at the side. It's the type of roll you might expect in airports, discount stores, etc. Although I have used Charmin for years, I will look for a brand that looks decent in our bathrooms, and will no longer purchase Charmin. I will not pay to buy new dispensers or adapters. You should go back to making the original product. Another problem--the edges of the rolls are jagged now. Where is the quality control?

I have had the same free standing roll holder in a small bathroom for 15 years. This year, the rolls have become so narrow that they do not stay on the holder. I end up putting them on the floor. This is beyond aggravating. The holder is a high quality chrome stand by Samuel Heath. Can you please make the rolls conform to the standard size again? If you have a different holder it's less of a problem. Did you think we might not notice that you have narrowed the rolls?

In the last few months Charmin, in an effort to cut costs, has narrowed their rolls of TP by about 1/4 inch. This means that the TP holders that depend on a certain width of roll to work correctly do not now hold in the paper rolls securely. I loved the old Charmin Ultra Soft product, but it's hard to love this new narrower roll when it won't stay in the holder. At the very least, Charmin should make a device to attach on to and extend the width of the roll so it would fit snuggly into existing TP holders of this type.

I'm so tired of manufacturers taking a good product and downsizing it to save a few pennies. This toilet paper roll is so narrow and you need to use more. I will never buy Charmin again and I will be sure to check for full 4"x4" squares on future purchases from different brands.

I have never liked Charmin before because it felt too soft for me, like it was leaving fibers behind. I was at my neighborhood Walmart comparing t.p. and I liked the idea of the mega rolls as they would need to be replaced less often. I decided to give Charmin a second chance and I am glad I did. It isn't so soft that I have to worry about cling on fibers but it is pleasantly soft enough. I will definitely be purchasing again. I do hear the other reviews who say the size and quality have been diminished so as to save the manufacturers money. I can't speak for this product but I know every other product I use has done the same thing and I too find this sneaky and annoying. What can you do though?

I love your product and have used it for years but your "new" narrower rolls will force me to find an alternate product. For heaven's sake, raise your price if you absolutely have to but don't compromise the quality of your product or your reputation!

I've been buying charmin ultra soft for years but this last package has changed, My wife is accusing me of buying something cheaper and trying to pass it off as the real thing...Is there a way I can appease my wife or I'll have to try something else?

Loved the Kashi bars but absolutely adored Walmart's quick, efficient delivery to my home.

My favorite brand of toilet paper. I tried other brands but, I keep coming back to Charmin.