Charmin Ultra Soft has been our choice for over 20 years- Obviously we continued to BUY your exceptional product- Now you are trying to SELL us an inferior product- smaller rolls-fine- , decreased width-o.k.- , but now you changed the paper or went with a cheaper quality - that's not fine and not o.k.! You didn't get where you are- by being NOT the best ! What are you thinking$$ Bad decision !

[This review was collected as part of a promotion.] By mistake I bought several multi-packs of Mega Rolls and now I cannot locate the extenders at any of the local retail stores. If you are not going to make the extenders available, quit selling the mega rolls!

I can't believe what you have done! The largest size is tiny now. I regularly use this. Suddenly it is 11/2 inch less wide & way shorter. It looks like cash register tape!! I will never buy this again. What really irritates me is how sneakily you changed the dimensions on the pckg. Only a math genius could figure out how slyly you changed it. Will never buy again.

I have bought Charmin for many years. What's the deal with this new width? It looks stupid on the toilet paper holder. Please make the rolls smaller in length if that is what you need to do. I will continue to search other brands until I find one that still has the standard width of paper. Also, my brother has to buy a new toilet paper holder to fit these---insane!!!!!!

We love this product and think it's the best TP in the world. Our only complaint is the spool that the tissue is wrapped around - invariably the rolls get crushed in handling and the spool winds up in every shape except round. As a result the roll wobbles around the TP dispenser. It would be nice if Charmin (P&G) could make a stronger spool that didn't get crushed into irregular shapes.

We have used Charmin for many years and now have a complaint. When you downsized the width it no longer fits in my toilet paper holder and gets torn or breaks off on the wrong perforations. I do not want to have to buy a new paper holder as my current one matches my décor. I know every company tries to save money and this is a try on your part but it does not save money for your customers who buy your product. Why is it that big companies DO NOT CARE ABOUT YOUR CUSTOMERS' OPINIONS. Not only P & G but all others. sometimes the Bottom Line is not the best line!

Product #9051U02080601. We have been using Charmin since the "Mister Wipple" days. This product I have listed above is the worst Charmin we have ever used. The rolls are so small a family would need to use at least one roll per day if not more. They are also much narrower than previous ones. I need to put a spindle in my two roll holder in order to keep thrm from falling out. Less product for more money. If you keep up this practice, it's a sure way to loose loyal customers.

Prior to COVID-19, I was able to get my Charmin at Costco. After, I was left to pick it up where I could. The rolls I managed to get from Walmart where a full 1/2 inch narrower than Costco's. I am hoping that this was simply Charmin's means to provide for Walmart "Roll Back" value and not a sign of what is to come once I can get Charmin at Costco once again.

[This review was collected as part of a promotion.] I absolutely loved Charmin Ultra Soft. It was extremely soft, strong and durable. While it was thick and durable, it did not clog my toilet like other thick toilet papers have in the past. The rolls seemed to last forever and with as much toilet paper as we normally go through, that was huge for us. I didn't feel like I was constantly changing the roll which was nice. It was a great value for the money since it lasted so long. I would definitely purchase it in the future and I would highly recommend it.

[This review was collected as part of a promotion.] Charmin ultra soft is my new go to toilet paper. It has multiple ply to ensure a clean bottom without having to use multiple sheets. It also doesn't leave the annoying cotton residue on you. Gets me clean in one swipe!