Hi, Stephanie. We are sorry to learn of your air conditioner not working. We would love to learn for about your experience. Please come chat with our live chat team on our branded page Mon-Fri, 8:30 am - 8 pm EST. -R'Shaye

Hi, Michelle! We're sorry to learn that your air conditioner is not performing as expected. This is certainly not the type of experience we would want for you. If your air conditioner is not cooling like it should, there could be several reasons for this issue. Here are some steps you can take to troubleshoot and potentially resolve the problem: Ensure that the thermostat is set to the desired temperature and cooling mode. Sometimes, it may be accidentally set to a higher temperature or the fan may be set to "on" instead of "auto." Clean or Replace the Air Filter: A dirty or clogged air filter can restrict airflow, reducing the cooling efficiency of your AC. Clean or replace the filter if it's dirty or blocked. Inspect and clean the condenser and evaporator coils. Over time, these coils can accumulate dust and debris, reducing their ability to transfer heat. You can clean them with a soft brush or use a coil cleaner. Clear Obstructions: Make sure there are no obstructions like furniture, curtains, or other objects blocking the airflow from the vents. In the event that these tips do not apply, please let us know. You can contact us by live chat at www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist. -Rox

Hello, Michael! We're sorry to hear that the product didn't meet your expectations, and we appreciate you bringing this to our attention. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. However, we would like to ensure that your concern will be addressed. So that we can do so, please contact us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Rox

Hello, Jeromy! Thank you for providing your feedback. We're saddened to hear that the compressor has stopped working. We always want to know how well our appliances are performing and we're sorry to hear that the experience with the air conditioner hasn't been that great. Should you need further assistance, please feel free to connect with us on our branded website. -Katrina