LG Blu-ray Disc Player with Streaming Services and Built-in Wi-Fi - BP350

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3.3 out of 5 stars

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Dec 11, 2020

Anonymous

1 out of 5 stars review

[This review was collected as part of a promotion.] This product never worked properly. Netflix never launched properly and Amazon prime Worked intermittently! This unit would lock up repeatedly; I wouldn't recommend this model to my worst enemy!!

Review from lg.com

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reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. ^Daphane

Dec 25, 2017

Hatesjunk

1 out of 5 stars review

Junk

I bought this junk 8months ago and it hasn't EVER been able to read a bluray and now it won't read a disk period. Don't waste your money you will be highly disappointed unless you like stuff that don't work properly

Review from lg.com

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reply from Customer Service

It sounds like we'll need to walk through some troubleshooting for your blu-ray player. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP

May 20, 2019

Dest

1 out of 5 stars review

Don't waste your money

My sister and I bought this for my niece and it's literally been 20 min and the thing isn't working. The Netflix app keeps freezing and along with just the whole DVD player. I would not buy!!! Not worth the price you pay

Review from walmart.com

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reply from LGAnswers

We hate to hear you were unhappy with the Blu-ray player and had troubles with the unit freezing. Our Blu-ray players include a 1 year warranty to cover any manufacturing defects. We would be happy to look into the problems you are experiencing. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP

Feb 9, 2019

Plntbeydogga

5 out of 5 stars review

Doing the job

[This review was collected as part of a promotion.] I had to go out and get one face to face. So far so good, I'm 30 mins. into playing it and the look is great. All the colors all the 1080 clear for picture shades.

Review from lg.com

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Jan 4, 2019

Baballa24

1 out of 5 stars review

Junk

[This review was collected as part of a promotion.] Bought this about a year ago has had a hard time keeping connected to the internet and when playing Hulu it continues to have errors and shuts dow

Review from lg.com

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reply from Social Media

Thank you for your review it is very important to us. I hate to hear that after a year of use your Blu-Ray Player is having a hard time staying connected to the internet and fails when trying to stream Hulu. I can understand how frustrating this situation may be for you. I would love to help out, if there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH

Dec 18, 2020

Cthulhu

5 out of 5 stars review

Solid Player

[This review was collected as part of a promotion.] Works exactly how it needs to without any issues. Has many options for entertainment. Very clean look and discrete, no noise.

Review from lg.com

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Aug 10, 2023

CMD245

2 out of 5 stars review

Very Limited Streaming Capability

Although the box says "Enjoy content from additional streaming services." it comes preloaded with Prime Video and Netflix and does not allow additional streaming services to be added. Disappointing.

Review from lg.com

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reply from Customer Care

Hello! The BP350 doesn't feature Smart TV functions, like the webOS store, but we're here to reassure you that our electronics development team uses feedback exactly like this to see how we can better provide what the LG Family is looking for, so thank you! ^Ian

Sep 14, 2019

Les11

1 out of 5 stars review

Worst product I have ever bought

I returned it after 14 days and bought something else. Slow to download, freezes constantly, voice and audio not syncronized, needs frequent pull power to rest.

Review from lg.com

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reply from Customer Service

Thank you for your review of this LG Blu-ray player. I am sorry to hear that it experienced a few issues and that you had to return it. Your feedback is very important to us and the concerns will be shared with our product team. If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

Dec 19, 2017

Hasher

5 out of 5 stars review

Great blue ray player

[This review was collected as part of a promotion.] I wanted an inexpensive player to hook up to my smart TV. This one was very easy to install and took just a few minutes. Very good value for a small price.

Review from lg.com

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Aug 23, 2017

Dragon slayer

5 out of 5 stars review

Simple and easy!

[This review was collected as part of a promotion.] Very simple and easy to set up and use. Nice compact size. Easy to interface with other components.

Review from lg.com

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