LG Blu-ray Disc Player with Streaming Services and Built-in Wi-Fi - BP350

Member ratings & reviews for

Back to item details

3.3 out of 5 stars

stars398 ratings389 reviews

Write a review

Member photos

Sort by |

Showing 291-300 of 389 reviews

Dec 20, 2021

KeithScott

1 out of 5 stars review

Issue with my Wi-Fi

[This review was collected as part of a promotion.] Every time I put in the Wi-Fi security passcode and not use it for a while but turn off the Blu-ray player. The next time I get on the Blu-ray player Wi-Fi I have to reinstall the Wi-Fi security.

Review from lg.com

Helpful?

reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Sep 22, 2017

Donp4061

2 out of 5 stars review

LG Blue-ray Wi-Fi player

[This review was collected as part of a promotion.] It plays flash drives good, but not in the order that you uploaded onto them. The Wi-Fi doesn't allow you to add extra apps, so you have many apps that are no longer any good.

Review from lg.com

Helpful?

Dec 5, 2017

Tom1983

5 out of 5 stars review

Front USB

[This review was collected as part of a promotion.] I bought this three weeks ago. Works great with both of my TVs in the camper. 12v power supply makes it compatible with battery power.

Review from lg.com

Helpful?

Dec 11, 2020

Anonymous

1 out of 5 stars review

[This review was collected as part of a promotion.] This product never worked properly. Netflix never launched properly and Amazon prime Worked intermittently! This unit would lock up repeatedly; I wouldn't recommend this model to my worst enemy!!

Review from lg.com

Helpful?

reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. ^Daphane

Sep 14, 2019

Les11

1 out of 5 stars review

Worst product I have ever bought

I returned it after 14 days and bought something else. Slow to download, freezes constantly, voice and audio not syncronized, needs frequent pull power to rest.

Review from lg.com

Helpful?

reply from Customer Service

Thank you for your review of this LG Blu-ray player. I am sorry to hear that it experienced a few issues and that you had to return it. Your feedback is very important to us and the concerns will be shared with our product team. If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

Dec 18, 2020

Cthulhu

5 out of 5 stars review

Solid Player

[This review was collected as part of a promotion.] Works exactly how it needs to without any issues. Has many options for entertainment. Very clean look and discrete, no noise.

Review from lg.com

Helpful?

May 1, 2022

Timothy

1 out of 5 stars review

Terrible blu-ray player

Periodically freezes. Forgets my wifi network every few days. Claims the wifi is down when it isn't. And, the remote works if you sit very close to the device and point the remote exactly at it.

Review from walmart.com

Helpful?

reply from LGAnswers

Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette

Aug 23, 2021

NO LIGHT TO SHOW IT IS O

3 out of 5 stars review

NO LIGHT

[This review was collected as part of a promotion.] THERE IS NO LIGHT THAT STAYS ON IN FRONT AFTER YOU TURN IT ON. THIS IS A MISTAKE IN MY OPINION

Review from lg.com

Helpful?

reply from LGE Social Media

Jul 9, 2018

rcso

4 out of 5 stars review

Movies

[This review was collected as part of a promotion.] This was bought for me as a gift. I like that I can watch movies again in my collection. Has been a while since I have been able to

Review from lg.com

Helpful?

Dec 2, 2019

nette26

3 out of 5 stars review

none parts should have displayed to function/ oper

purchase black friday, 2019 the box wasn't complete the installation needs a cord hdmi cords was not in the box. hdmi and the part is need to operate and function of the player should be available.

Review from lg.com

Helpful?