[This review was collected as part of a promotion.] Hi there, Today, before throwing out my damaged Lifetime picnic table, I decided to call Lifetime and inquire about some parts to repair it. I'm so happy that I made that call today because I was blessed to be connected to a beautiful soul by the name of Shannon. She was soft spoken, and I could hear her smiling as we spoke regarding my issues. Shannon asked me some specific questions regarding the product and waited patiently as I took pictures and emailed them to her. She wanted to ensure that she was the person who handled my matter from the beginning to the end, and I was grateful for that. She was very patient as I took the pictures and she waited to ensure that she received each email with the photos. She knew how important it was to me that she was the person that I finalized this matter with. Shannon should be placed on the Employee of the Month list because she proved that she has what it takes to be an excellent customer service representative. She resolved the matter, graciously… I'm sure you make your parents proud! Thanks so much Shannon for making my day today, I am forever grateful!!

[This review was collected as part of a promotion.] Had a problem with picnic table, contacted lifetime, filed warranty form and a week later they took care of problem, excellent service, I will continue to purchase lifetime for the rest of my lifetime, thank you

Lost the cap to the picnic table when we took it out for the umbrella. Could not find it anywhere. Emailed Lifetime to see if we could get a new one to replace. A prompt email back saying they could replace it was wonderful! We had a new cap within 5 business days. Thanks so much!

I bought my picnic table(s) a number of years ago. We have two and one side table that we used near the BBQ pit when serving. They are tough made products. Comfortable and easy to fold up and put away when not in use. We lived in Florida a number of years and in preparation for hurricanes it was nice to quickly fold them up and garage them. They've certainly been the answer to our backyard hosting of events.

[This review was collected as part of a promotion.] I had a 6 ft picnic table that was slowly falling apart because of weathering. I called to see if I could get replacement parts for the bench seats and table top. They no longer carried those parts and told me they would replace the table with a brand new one. Very much appreciated and great customer service. Would buy from again in the future with that much support. AAA+++

[This review was collected as part of a promotion.] Contacted customer service to order a replacement top for my LifeTime picnic table. Service experience was very simple, the requested item was delivered as promised and the experience went perfectly. Thank you so much for delivering that "so rare these days" excellent customer experience!

[This review was collected as part of a promotion.] Matt was so helpful in everything he did to get us our warranty claim completed. I appreciate his feedback in email. He did not leave me hanging out to dry. Always kept me informed. I also appreciate that your company stands by their product. Thank you!

[This review was collected as part of a promotion.] I order this in large quantities for my business. I often have problems with the stores not having very much on hand or them not releasing the order to my pick up driver. So thankful they offer them online for delivery. This is much more convenient. We love these tables and will keep ordering them regularly.

[This review was collected as part of a promotion.] Bought a picnic table and the top was crushed one on end. Tried taking back to store with no luck. Called customer service. With in a week they were processing and sending me out new one. The person I worked with was absolutely fabulous, so kind and understanding. He was in contacts with me the whole week well they were taking care of things. Making sure I understood what was happening and to ensure me that I would get a replacement. Wish other companies would have customer service like lifetime has I will defiantly buy other lifetime products. I haven't received new table yet but I will review that when I get it. Thanks again Eric M. And lifetime

I have been buying Lifetime Products for a very long time and I have never once been disappointed in the quality, durability, and price. As name implies, these products literally will last a lifetime. I shopped around extensively and I did my product due diligence before settling on Lifetime. Definitely the best value!