[This review was collected as part of a promotion.] I've had this picnic table for a few years and only use it occasionally for family get together's. It is most of the time hanging up inside the garage. When I was getting it out and set up, lifting it up The corner pulled away from its attached point on the frame. I called the service help number to see how much it would cost to get a new top. Having the model number ready they offered to give me the replacement. I didn't expect that but was very appreciative for that offer

[This review was collected as part of a promotion.] Hi there, Today, before throwing out my damaged Lifetime picnic table, I decided to call Lifetime and inquire about some parts to repair it. I'm so happy that I made that call today because I was blessed to be connected to a beautiful soul by the name of Shannon. She was soft spoken, and I could hear her smiling as we spoke regarding my issues. Shannon asked me some specific questions regarding the product and waited patiently as I took pictures and emailed them to her. She wanted to ensure that she was the person who handled my matter from the beginning to the end, and I was grateful for that. She was very patient as I took the pictures and she waited to ensure that she received each email with the photos. She knew how important it was to me that she was the person that I finalized this matter with. Shannon should be placed on the Employee of the Month list because she proved that she has what it takes to be an excellent customer service representative. She resolved the matter, graciously… I'm sure you make your parents proud! Thanks so much Shannon for making my day today, I am forever grateful!!

We have approximately 60 of these tables. They are light weight yet very durable. The only problem that we have had is the clips breaking. The clips that hold the legs in when the table is folded up. I am not sure if it is the way that indivinduals are opening and closing the legs that may be causing the breakage.

Purchased table some time ago. Assembly was simple, with good instructions. The table itself is constructed of excellent quality components, & is very sturdy when assembled. Table folds down easily & is truly portable. Table has a pre-cut hole for a large umbrella, which is a nice feature. Overall, this table is an excellent value for the cost.

Our Sportsmen's club purchased 30 of these folding picnic tables several years ago. They have been a great investment and have only experienced a few issues with the bushing/push button releases. That' where the Lifetime customer service even outperforms the tables. CSR Sarah was such a pleasant experience from most of my experiences with 1-800 customer service(??). Very helpful, courteous and the parts were shipped and received in a week. Good product and a great company, in my experience.Tom

This was my first call to the company and they were friendly, helpful, and provided the parts I need easily. Jonathan made sure everything was taken care And left me with an unexpectedly good customer experience which is not always common these days. Thanks so much to the lifetime crew and their staff.

Shipping was prompt and tables were what we expected. Only reason for not giving 5 stars is that several of the tables had dented/creased corners. The packaging did not seem to be damaged when we received them, so not sure if the dents occurred during shipment or before they were packaged.

[This review was collected as part of a promotion.] I bought the picnic table and asembled it outside without difficulty. There were a few pieces missing such as the two brackets and the umbrella ring but I called customer service and they replaced them without a problem. The picnic table is durable looks great in the yard and we have been using it a lot.

[This review was collected as part of a promotion.] Definitely not as sturdy as the tables used to be. Even when put together correctly.

I bouught this table 6 or 7 years ago great table. So I went and bought another one thinking I would have a great table again. When I went to put the table together none of the screws or bolts would snug up tight leaving me with a very wobbly shaky table not satisfied at all