[This review was collected as part of a promotion.] I bought a 6 foot picnic table. After many years of great service, I needed to replace several parts. Vanesa in Customer Service was very pleasant and helpful

I emailed them on Friday about a concern I had about the table top on one of the picnic tables I ordered. I received a response and resolution within 24 hours.

Needed a replacement part. Service rep Heidi was courteous, knew what she was doing and got me the part quickly. Very satisfied. Bought a 2nd picnic table for lunch breaks at job site.

[This review was collected as part of a promotion.] I purchased a couple picnic tables and one came without a certain part associate was very pleasant and helpful and sent the part right out to me.

I have purchased 4 lifetime picnic tables and have been very pleased with them. I recently called customer service with a question. They were very helpful.

Lifetime Exceeded my expections. They process my warranty parts during a supply shortage. I understand I'll have to wait but am confident this company will get me my warranty parts.

[This review was collected as part of a promotion.] My chat was so smooth, Randy, the agent took in my comments, asked for details, and within a short time, informed me that a replacement will be sent as backorder parts/shipping begins flowing.

The shipping box had been damaged with large holes in it, plastic parts missing . Reported it and parts arrived in about a week. Appears to be a nice table and was easy to put together.

[This review was collected as part of a promotion.] Easy to put together, but when I scanned the images on the instructuions and phamplet it did not take me directly to the youtube video.

When we first bought these tables a few years back I really loved them. Then after a couple of years I started noticing tiny cracks on the seating. Two of these tables sit under a covered area so they don't take a lot of weather except for morning sun. Now all three tables are like this! The description says that they don't crack or split. That's not true. I even had a friend over recently and he was sitting on the bench and it just gave way under him. He fell backwards on the concrete. How embarrassing! Now my daughters birthday party is April 8th and we have no reliable seating.