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Customer reviews for VIZIO M-Series™ Quantum 65” Class 4K HDR Smart TV - M658-G1 for
VIZIO M-Series™ Quantum 65” Class 4K HDR Smart TV - M658-G1
4.4 out of 5 stars
stars1,549 ratings1,519 reviews
  1. 5 stars68% (1,059)
  2. 4 stars19% (294)
  3. 3 stars5% (73)
  4. 2 stars3% (45)
  5. 1 star5% (78)
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Showing 41-50 of 1,519 reviews
Mar 17, 2021
stephyda
3 out of 5 stars review

Verified Purchase

So We bought this TV, to replace an old one. Picture seems great, But we have had it just over a week. And we constantly have to reset the TV, so that the apps work. Never had an issue with my old one doing this. So it is getting returned. For this reason.

Review from walmart.com
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reply from VIZIO

Hello stephyda, sorry to hear that you're having trouble with apps. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.

Dec 10, 2020
John
3 out of 5 stars review

Verified Purchase

I think it might be a good TV

The TV came in but it looked like it had been used. The back of the TV looked somewhat aged like it was either on display or returned. I paid for a new one. That would have probably been overlooked but the screen has some DSE and banding. I'm looking at returning it.

Review from walmart.com
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May 8, 2020
Pete
1 out of 5 stars review

Verified Purchase

Returning and never buying Vizio again

Day 18 of having it. The first 17 days were really nice. Very bright and vivid colors. Great sound, and nice that I could control my TV with the Google Home mini. Today I went to the main screen of my fire stick, and noticed a black line in the top right hand corner. I got up to take a closer look, to find that about 8 pixels have died. I find that a TV having this issue within 20 days is just sad. I have a box with no evidence of damage, was very careful mounting it to my stand. I just can't believe that pixels are going out already. I replaced my Samasung 6 series LCD 1080p 52" with this and I never had one issue with that TV. I will never try with this brand ever again. BTW have tried to factory reset it and a pixel test on youtube. Still dead!

Review from walmart.com
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Jul 17, 2021
SherI
4 out of 5 stars review

Verified Purchase

Lips movement lagging not matching the words

The picture quality, color is beautiful, however I have to continually unplug and plug it back in, like a reset so that the lip movement matches, catches up to the words. I experienced this problem, occasionally, with my last large screen tv also. I thought it was the network broadcasting the program. It wasn't. So now when I am not watching, I automatically unplug it. I gave it a 4 star rating because of the problem, otherwise I am enjoying watching my favorite programs on this screen.

Review from walmart.com
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Apr 1, 2021
Dustin
1 out of 5 stars review

Verified Purchase

Do not buy.

Do not buy. This TV looks great but it works only about 50% of the time. Most days the audio is out of control and the volume gets stuck too high or too low. While the picture looks beautiful when the screen is on, a lot of times there is no picture when it boots up. I made a warranty claim for a broken pixel and Vizio was pretty good about trying to replace the first one, but the second one had more problems and ultimately I am returning this for a refund and buying a Samsung. Walmart is great. Vizio service was great too, but this product has major issues.

Review from walmart.com
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reply from VIZIO

Hello Dustin, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future. 

Aug 11, 2020
Joseph
3 out of 5 stars review

Verified Purchase

Amazing Picture, could have manufacturing defects

Picture was fantastic when I got it to work using my cell phone. The unit I got had a bad remote or IR receiver. I didn't want to use my phone as a remote all the time though. I decided to go with another set after the upset of packing it back up. But honestly I think the picture was better on this TV. Hopefully you have better luck than me.

Review from walmart.com
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reply from VIZIOEntertainmentExpert

Hello Accavitti1, We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, We are available at 1-855-833-3221.

Dec 16, 2020
mickeyd
5 out of 5 stars review

Verified Purchase

Best tv for the money.

Very good picture quality. Lives up to reviews. Made two adjustments. Using the picture button on remote change the setting to bright otherwise the colors are too dull. Also, using the menu button adjust the audio by turning on sound leveling. It adds quality to the sound so that a sound bar isn't needed.

Review from walmart.com
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Dec 17, 2021
MrMCSNACKY
4 out of 5 stars review

Verified Purchase

Good Tv. Good price point

It's an ok tv. For the price its good but there others you should spend a little extra on and you'd get a better picture and faster interface. I've seen several reviews complain about sound. Get a soundbar, powered speakers or home theater. These are not built for great sound. It looks the best in a dark room. If your room has a lot of light, it will take away from the picture.

Review from walmart.com
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Mar 17, 2021
AED
2 out of 5 stars review

Verified Purchase

Disappointed.

I had a 13 year old Vizio that had fluorescent back lighting and was only HD. It had a very good picture that I could manually adjust but it was loosing brightness and there was some light leak around the top edge. I thought surely this new LED 4K set would at least equal or hopefully best the old set but I was wrong. I watch 90% streaming programing through HDMI inputs and there is no manual picture adjustment available, just picture modes like 'Vivid', Bright, Calibrated etc. These only allow Backlight and brightness adjustments but not contrast, saturation, tint. One program will look OK but the next will be so dark that it's barely watchable and I'm constantly trying to adjust the picture for each program. I have an old 22" HD set that has a better picture then this set. This set does OK with well lit sports programing or live broad cast like golf and Nascar. You can set manual color, contrast, tint if you watch the Vizio free TV channel. Wish I'd never bought this TV. That's one small mistake for man. One giant flop for Vizio.

Review from walmart.com
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reply from VIZIO

Hello AED, at VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.

May 16, 2021
Unhappy
4 out of 5 stars review

Verified Purchase

Great picture, but poor sound and wide stand.

Great picture but since the sound comes out of the rear the sound was poor. Paired it with the Vizo all-in-one sound bar and now it's a great center piece to our family room. Also, I had to buy a separate stand because the legs were too far apart to fit on our TV cabinet. Our previous Vizio had a center stand, so it easily fit. So check the width to see if it will fit your cabinet or stand. Choosing the M8 over the M7 was worth the extra $$$ for me.

Review from walmart.com
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