I have been using Charmin for a very long time. So long in fact that I trusted the quality. But things changed. The quality has been reduced considerably as well as the size of the roll and also the width of the roll. I am now in the process of testing out other brands. What a shame that companies feel it is necessary to compromise quality and size. I'd rather have the price increase than buy something this useless.

Ultra Strong was a great idea when introduced. But recently, the product has become soft and mushy like all the rest. What is this obsession the industry has with soft, flimsy, fragile, mushy tissue? Am I the only one whose fingers go thru the paper, and find a lot of peices of paper left on my body????!!!!

Yes, Charmin, I did notice. I have been buying the 12 roll Ultra Strong Mega roll ever since it came out. Recently I noticed the rolls are 1/4" smaller than they used to be (used to be 4 1/4", now just 4"). This translates to a loss of 3/4 of a roll per 12 pack. I am very dissapointed that they have yet again shrunk the product in order to increase their profit margin.

Compare the width of the rolls from a few months ago, the new packaging has rolls that are significantly narrower. Also notice that the "megaroll" package of 12 rolls used to have 352 sheets, now it is 328, for a total difference in square feet of 501 (old) versus 428 (new).

I picked up a pack of the small rolls, a package with 24 rolls. Didn't notice until I got home the packaging claimed to be the double roll, (24=48) which it was not (I buy the double rolls as well for master bathroom; and small rolls are for our two guest bathrooms). Anyway the first roll I put on dispenser had NO perferated lines so everytime you try to tear this wonderful soft TP it runs the roll. You have to grab one end and tear with other hand, making a strip to seperate it from the role. 24 rolls of this?? Sad to say, yes. Check your set up. See whats wrong...what happened.

Cannot believe you have cut the width of the tissue by over 1/4 of an inch!! Very noticeable. Too much!! Charmin has been my favorite for many years - now may have to change to another brand. You've done what has been done to canned food - reduced the contents of same......Bad business...................

I love how strong this paper is. Holds up through the tough "nose-blowing" for the kids, but when actually using it for wiping for each bathroom trip, I've found it leaving a considerable amount of lint behind. It makes you have to shower off (since we don't have a bidet) just to get all the pieces off. :(

Our family has purchased this product religiously for years. This morning I opened a new package and was very disappointed to notice right away that the roll width had decreased by nearly 1/4". We always pay the higher price for QUALITY and consistency. Our family does not want to feel like they are in a public bathroom at the local gas station. This is how we felt using the skinny paper. We will discontinue using this product going forward.

We have been loyal Charmin customers for many years, but recently we bought a 30-roll package of Charmin Ultra Strong tissues. To say that we are disappointed would be putting it mildly. The rolls are half an inch narrower than rolls we've bought previously, and they're not as plump. We won't purchase this product again.

I have been buying Charmin products exclusively for my family for 30+ years. Over the last year I have become more and more disappointed with the quality, most specifically, the softness of your toilet paper. I have tried a variety of what you advertise as soft, ultra soft, softer, stronger, whatever, but over all, I just notice the product is losing quality. I most recently bought the big bundle pack of Ultra Strong at a major warehouse store and it feels like I'm using paper towels, Very disappointed. Might need to make a switch to another brand.