Our family loves this product. We have noticed, however that the quality often varies, especially when we purchase different roll sizes. The main problem I have is that it is hard to compare prices because sometimes the "giant" roll size is 220 sheets, and sometimes it is 209. I find this deceiving.

Cannot believe you have cut the width of the tissue by over 1/4 of an inch!! Very noticeable. Too much!! Charmin has been my favorite for many years - now may have to change to another brand. You've done what has been done to canned food - reduced the contents of same......Bad business...................

My husband and I both had issues with this being too rough on our bottoms. I normally buy the Ultra Soft and when I had my husband pick up toilet paper he bought the wrong one. Needless to say he won't make that mistake again. We are back to the Ultra Soft once again.

I recently purchased a 48 pack of Charmin Ultra Strong toilet paper and when I got it home to add to my shelf I noticed right away that the rolls are significantly shorter than the previous batch. Stacked 3 high, they are 1 inch shorter than the previous pack I purchased. I when you tear off a square it is literally square now. It used to be rectangular to some degree, but now it is even smaller. I read a review and response and Charmin admitted the rolls have gotten shorter (or less wide) but have added more fibers and flexibility, etc. This may be true, but I can't tell the difference in quality when the product doesn't do its intended job anymore. It would be like a stronger bulletproof jacket, but it doesn't quite cover your heart all the way. It is no longer useful. I am completely disappointed in this product. I don't mind spending more money for quality products, but when the quality doesn't justify the price, I can't justify the purchase.

Our family has purchased this product religiously for years. This morning I opened a new package and was very disappointed to notice right away that the roll width had decreased by nearly 1/4". We always pay the higher price for QUALITY and consistency. Our family does not want to feel like they are in a public bathroom at the local gas station. This is how we felt using the skinny paper. We will discontinue using this product going forward.

We have been loyal Charmin customers for many years, but recently we bought a 30-roll package of Charmin Ultra Strong tissues. To say that we are disappointed would be putting it mildly. The rolls are half an inch narrower than rolls we've bought previously, and they're not as plump. We won't purchase this product again.

I have been using Charmin for a very long time. So long in fact that I trusted the quality. But things changed. The quality has been reduced considerably as well as the size of the roll and also the width of the roll. I am now in the process of testing out other brands. What a shame that companies feel it is necessary to compromise quality and size. I'd rather have the price increase than buy something this useless.

I'm not sure what kind of game Charmin is playing now or Procter and Gamble is the parent company but these extra large rolls are what the large rolls used to be. Has anyone noticed that the sheets are much thinner now even though it says 2 ply? I'm not sure if they think that we won't notice? We're paying more for a lot less. I only use Charmin toilet paper however, if they continue this way I will buy generic that is thicker and just the same

Compare the width of the rolls from a few months ago, the new packaging has rolls that are significantly narrower. Also notice that the "megaroll" package of 12 rolls used to have 352 sheets, now it is 328, for a total difference in square feet of 501 (old) versus 428 (new).

Purchased ultra strong because it claims on package to "use less". Rolls appeared much smaller but thought I would give it a try. Tried using less but didn't quite do the job.Went through rolls much faster than other brands. Would not purchase again. Also unable to contact anyone, no customer service?