We don't have bear bottoms! Each time we purchase Charmin it is more like sandpaper! Perhaps the cheapest is the best after all. We've been users of Mega Rolls since introduced & the Ultra Strong is like sandpaper. From a couple of very Senior Citizens.

I love this product and I am not the only one who does! Since there is none to be found anywhere in the USA, I can only assume that your company makes Charmin and sells it to stores right away! Why would you not have any stock in a warehouse? I will take any packs you have, even if it has expired! PLEASE HELP US WE ARE DESPERATE TO BE CLEAN!!! Thank you and have a pleasant tomorrow!

I have used this product for at least 20 years. Up until a few months ago I would have given it 5 stars. They have put less paper on the rolls but still charge the same price. please go back to the way it used to be. Am on fixed budget and want my moneys worth.

I was a loyal customer until I recently bought a couple of packages with the new changes. The paper can no more be held comfortable due to its narrow size and is no longer strong. It splits as soon as it becomes wet and you end up with a dirty hand. What happened to the quilting we used to have? I personally will not be buying any more and took back my unused packages. I will be investigating the other brands to find a new favorite. Your TV ads do not address these new changes either. I am afraid you will be losing my friends also as they have voiced the same concerns.

I have been a LOYAL charmin fan for a few years until now. Over the past few months I have noticed that the rolls have been a lot narrower as well as looking like someone had been drinking when they cut the roll off one end. The rolls have been wavy on that end. I like charmin but I think I am going to have to look for something that is wider and less drunk.

We've been purchasing Charmin for many, many years now, but this last purchase beats the band. We bought (2# 12 pack double rolls #24 total) and every single roll looks like it was cut with a very dull chainsaw. What happened to your Q.C.? There are shards of paper everywhere, especially where you don't want shards of paper. Totally dissappointed. I felt store return would not be fair, because this is definately not the store's fault. Sincerely, M.H. Independence KY

We are sorely disappointed to note that the only SIZES you now offer are Mega and Super Mega. We've be very happy with Charmin Ultra Strong for more than 15 years and have found the Double-Plus size is the largest roll that fits into vintage built-in roll holders. If other companies make a similar (double-plus) size we'll have to avoid Charmin!

I am totally disappointed. We have used ultra strong for many years and much to my dismay on my last purchase of the big pack, I open and we have small little baby rolls. If I wanted to have small little rolls I would buy the discount brand that was known for small rolls. Did you think we wouldn't notice? Could you not have notified customers and let them make the choice if they wanted their nice big rolls replaced with the little baby rolls on their next purchase. Not a happy camper!

The product is excelent but why would you reduce the width to under 4 inches,to save money? With a spring loaded paper holder attached to the wall ,the narrow product causes the spring to bow and fall off paper and all. Also the dimensions on the packaging are deliberatly confusing multi language etc. so unless we carry a ruller to the store we cant avoid the silly narrow paper. How about 4 inches plus wide paper and clear english on packaging?

Have been longtime user of your product and have loved it. Noticed a while ago, the size of the sheets were smaller but so was a lot of other brands. Just purchased my last package!! The sheets are even smaller than the last purchase. Did u think we wouldn't notice. I know saving $ is what companies do. But at what cost. When customers go away that's $ lost. Hate u messed with a good product so much til it isn't hardly anything left to use!!!! Have to spent my $ where I'm getting the most value.