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Customer reviews for LG 65" Class 4K HDR Smart LED UHD TV - 65UK6090PUA for
LG 65" Class 4K HDR Smart LED UHD TV - 65UK6090PUA

Most helpful positive review

8 customers found this helpful
5 out of 5 stars
5 out of 5 stars review
Verified Purchase

Great TV!

I bought this TV a few weeks ago at an exceptional Sam's Club Black Friday sale price online. I couldn't have made a better choice! The unit was personally scheduled for delivery by Sam's delivery service which made it very convenient to get. I didn't have to go fight any crowds to buy it and I didn't have to rent anything to get it home. It's all set up and works great.
UncleScroge
Versus

Most helpful negative review

4 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Fair Product, Terrible Service

I bought the product 12/01/2018, lost wifi connect ability in June 2019, LG Warranty Service scheduled a repair service that did not show up and did not call to say they would not show. LG is frustrating me tremendously with their replies to my concerns. Average product, horrible service, would not ever do business with this company again.
Mike02000
Originally posted on
lg.com
Customer Service
We apologize you have an issue with your wireless connectivity. You can troubleshoot this from the following help library art...
2,422 reviews
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  • 2 out of 5 stars
    2 out of 5 stars review
    12/28/2018

    Good Picture, Junk USB

    I like the picture and the sound is ok, my major complaint is the USB. The tv will only play video if the usb drive is formatted in Fat32 or NTFS. The largest file that can be put on a fat32 device is too small for a 4k video or a good quality HD video but can be used for some low quality videos. NTFS is fine for 4k video but can not be written by a Mac computer without purchasing software to write to it. LG assumes that everyone owns a PC or won't mind purchasing one to use the usb on LG tvs. If you've ever owned a Mac computer it isn't likely you would ever want to own a PC again, I sure don't. It wouldn't be that difficult to make the tv play video written in exfat, so PC and Mac users could use it. A 4k tv that can't be used to ...
    imelric
    Originally posted on
    lg.com
    Social Media
    That's terrible to know you had to encounter a problem with your 55UK6090PUA. I understand the frustration with the usb only ...
  • 4 out of 5 stars
    4 out of 5 stars review
    2/8/2019

    NiceTV except needs AirPlay

    [This review was collected as part of a promotion.] The only thing missing is AirPlay. The TV is completely geared for Android and Google, not a fan, and we won't use the feature. I currently have a LG going strong still 10 years later. If not for its quality in longevity, I'd have gone with Vizio, which was my 1st choice. Because of software lacking AirPlay for us Apple people, I can only give 4 stars. Also the screen has a high reflection/glare I don't care for, otherwise all other features (sound, picture, ports, etc) are fantastic.
    Hallisonszoo
    Originally posted on
    lg.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/20/2019

    Live this TV

    [This review was collected as part of a promotion.] We bought this tv right after Christmas. It was very easy to set up...it only took my husband about 10 minutes to have it in place, connected, and working. The controls are intuitive and easy to use. My husband watches hockey and the picture is awesome (very easy to follow the puck). Great bang for the buck. We would highly recommend this tv.
    Chilipepper
    Originally posted on
    lg.com
  • 5 out of 5 stars
    5 out of 5 stars review
    12/23/2018

    Best living room addition!

    [This review was collected as part of a promotion.] I was skeptical at first due to how large the tv was and its live action viewing. But after a week of owning, I have fallen in love the graphics and honestly the size is perfect above my fireplace. This TV has turned my family room into a place where my family actually wants to hangout.
    Bradenbarbie
    Originally posted on
    lg.com
  • 3 out of 5 stars
    3 out of 5 stars review
    1/23/2020

    The TV is great but I'm afraid for software update

    [This review was collected as part of a promotion.] I bought this christmas of 2018. The TV itself is great, great color, lots of IP channels. But after finding out that they are only having Apple TV on 2019 to latest models then that what disappointed me. I doubt that my TV would ever get good software updates since they only support TVs after a year. They don't even have a facebook app. Other brands of TV supports Apple TV up to models as early as 2017.
    Jmerc
    Originally posted on
    lg.com
    LGE Social Media
    We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfac...
  • 1 out of 5 stars
    1 out of 5 stars review
    11/15/2021

    Worst WIFI CONNECTION

    Keeps dismissing wifi connection to home internet. Would not re establish wifi connection
    Lucy5598
    Originally posted on
    lg.com
    LGE Social Media
    We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns ...
  • 1 out of 5 stars
    1 out of 5 stars review
    4/29/2019

    BEWARE Playstation Vue Subscribers

    LG smart TV's do NOT support the Playstation Vue app. Unbelievable!
    Shimo
    Originally posted on
    lg.com
    Customer Service
    A list of available applications for the 49UK6090PUA can be found on the following page: http://us.lgappstv.com ^CP
  • 1 out of 5 stars
    1 out of 5 stars review
    5/29/2020
    Great until one day it just decided to stop working for absolutely no reason. Less than a year old and the picture just completely fails. Thanks
    brano2
    Originally posted on
    lg.com
    LGE Social Media
    We are sorry to hear that your unit is not working.Please contact LG Customer Support by direct message via Twitter (@LGUSSup...
  • 2 out of 5 stars
    2 out of 5 stars review
    2/3/2019

    No bluetooth

    [This review was collected as part of a promotion.] I bought this thinking webOs m, all models had Bluetooth.
    Tmot
    Originally posted on
    lg.com
    Social Media
    It's unfortunate to hear you've encountered a mishap with model 49UK6090PUA. This particular model does come with the webOs, ...
  • 5 out of 5 stars
    5 out of 5 stars review
    10/10/2021

    Rory should buy this TV!!!

    [This review was collected as part of a promotion.] I bought this TV and Rory should too! And I hope his family gets one too.
    Originally posted on
    lg.com
  • 1 out of 5 stars
    1 out of 5 stars review
    12/19/2018

    WIFI

    My tv just will not connect to the WIFI any more. I am constantly having issues with it and even a hard reset isnt enough anymore.
    beanie1190
    Originally posted on
    lg.com
    Social Media
    I absolutely understand how difficult it is to use a smart television without internet connection. We do have some steps that...
  • 3 out of 5 stars
    3 out of 5 stars review
    5/5/2019
    [This review was collected as part of a promotion.] i like the picture quality, but i am having some technical issues with my internet access.
    LEDA
    Originally posted on
    lg.com
  • 4 out of 5 stars
    4 out of 5 stars review
    11/17/2018

    Good Value and Features

    [This review was collected as part of a promotion.] Only had the TV a few days, picture quality is excellent
    bobpend
    Originally posted on
    lg.com
  • 2 out of 5 stars
    2 out of 5 stars review
    11/30/2018

    Not Compatible with google assistane

    [This review was collected as part of a promotion.] This tv has webos 3, smartthinQ supports webos 4. Its a false statement that this supports google assistant. Already went thru this all instruction in web, but no use
    AshokP
    Originally posted on
    lg.com
    Social Media
    Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport, on Facebook https://www.fa...
  • 5 out of 5 stars
    5 out of 5 stars review
    11/26/2018

    Settings help?

    [This review was collected as part of a promotion.] I found the setting button for certain things, But where are the settings for Contrast, Brightness, Sharpness??? Thanks!
    Norz
    Originally posted on
    lg.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/30/2019

    Fills the wall

    Lighter than my previous smaller LCD. WebOs apps work well, netflix wants $$ for 4k content, but otherwise good. HDMI ARC works with my Mac Mini and my home theatre system.The picture is great. old videos look better!
    dkaygee
    Originally posted on
    walmart.com
  • 3 out of 5 stars
    3 out of 5 stars review
    7/10/2019

    Samsung should be Hung

    My Samsung died after 16 months. I didn't get the extended warranty as I thought I was buying a quality TV. It's not. Even if you buy the extended warranty they are never the same and die out again. Get a LG !
    Florida333
    Originally posted on
    walmart.com
  • 4 out of 5 stars
    4 out of 5 stars review
    12/11/2020
    [This review was collected as part of a promotion.] I bought this 2years now and it's been running great.. the only issue I have is that the wifi keep getting disconnected and I have to reset the tv for it to connect back.
    RyanSkullface
    Originally posted on
    lg.com
  • 5 out of 5 stars
    5 out of 5 stars review
    5/5/2019

    1st LG product

    [This review was collected as part of a promotion.] Had some bookcases built in the living room needed new "big" TV. After much research decided on LG. Couldn't be happier.
    Larryml
    Originally posted on
    lg.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/23/2019

    Best tv

    [This review was collected as part of a promotion.] Great Tv brand,this is my second LG TV,I sent My first one to My mom and it is still working great,Love the new one I got.
    Roehoe
    Originally posted on
    lg.com