We purchased the pergola for our backyard. I love it. It is exactly what I was looking for. When one of the serving counters came out with some not so pretty finishing touches, backyard replaced the piece at no cost and no questions. Again, when the electrical outlet went out, they sent a replacement part at no cost and no questions.

Bought our Pergola over a year ago, just had GoConfigure install. Great installation team. Glad we hired them instead of us trying to put it together. We must have gotten one that was not made good. What should have taken 2 guys 3-4 hours actually took them over 8 hours to finish. Most all the holes did not align, and they had to re-drill holes and all the bolts did not come in the package. Once it was finally finished it made out backyard look so nice. We like the pergola, but not sure the quality is 100% for the price we paid.

Ordered this product after reviewing many other Pergola's in Stores and Online. After reading tons of reviews we opted for this model by Backyard Discovery. The Features and size were the selling points on-top of the fact that the structure is finished Cedar through and through. The pergola arrived in ample time to our driveway (3 very heavy boxes). you'll need help moving them for sure. Before I state the following regarding assembly and Installation, it was fairly straight forward and you'll need two people for sure while uprighting the 4 corner beams. Before assembling though, I think it is fair to say that even though this pergola is per finished from the manufacturer, it is NOT Sealed with wood preserver and this needs to be done before or after installation. I chose to put on the preserver prior to assembling for ease of applying the sealer. Second open the boxes as soon as you can after delivery as you might find that due to shipping some parts might be scratched or damaged, but fear not, the customer service for Backyard is OUTSTANDING, and I mean that in all seriousness. I needed a few parts sent to me and with 3-4 days they were at my house! Overall; I would recommend this pergola to others if you are up for installing your own pergola. We really like ours and plan to enjoy this feature in our new backyard.

Usually put together with three men in total. Took three hours. Overall looks great and adds much value to our space. The finish and wood chips easily and that is a negative. A few of my pieces are chipped and I did not notice until it was completely put together which is a little frustrating. However overall it does look quite good.

[This review was collected as part of a promotion.] This pergola is very nice. I love that it has plugs and a bar built in for convenience. In fact I bought one a year ago and bought a second a month ago and put them 3 feet apart and put a roof on them. Now we have a party room!

Awesome product with incredible instructions. The paper instructions are ok but the app is some 2020 technological wonder. This is how any DIY kit should be. I only had to redrill 3 holes but otherwise everything lined up and all the boards were straight and high quality. I have very little carpentry experience. I have built a 14x7 woodshed myself, it took 2 weeks and I probably wouldn't walk on the roof. This project took me around 7-8 hours with 20 min of help from the wife. Very sturdy and beautiful. I will most likely buy another of these. Thanks!

Shipping was sooner than expected. Some pieces came damaged but after calling for replacement parts, which arrived quickly, we put up this amazing pergola. A few holes in the trellis did not match up to screw down so we left them unscrewed. Still need to do electrical part, but the structure turned out better than expected

It is the centerpiece to our remodeled backyard. Is it possible to find out what stain/color was used? We would like to stain our deck and shed to match.

We installed our pergola a few months ago. We love the design, color and features. We have a small backyard and it fits perfect! the only thing was a few pieces were damaged and it was missing some pieces, which help us out assembly.

we were so excited to purchase this but it exceeded our expectations. Allows us to create our own little haven and our own side of the world. it is not only beautiful and modern it is also sturdy and convenient for outdoor gatherings.