Good Morning and thank you for your feedback. Our apologies for this occurrence. Since this is not what we typically hear regarding our pads, we would like to obtain more information and possible samples back. Please call us at 888-301-0332 so that we may speak with you directly regarding these issues. Thank you.

Good Morning Liz Thank you for your feedback. If you would like additional assistance, Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726. Thank you for your loyal patronage!

Thanks for your review. We're disappointed to hear that you were not satisfied with your purchase and would like to try to help. It looks like you purchased our Moderate Absorbency Pads perhaps our Maximum Long pads will work better for you. These are a longer pad of 13 inches. If you have any further questions you can call us at 888-301-0332

Hi Judith! Feedback from loyal fans like you is much appreciated, and we will share this with our team for their review. We always want you to feel comfortable and protected in our Pad products, so we're disappointed to hear you had this recent leakage experience. We would like to speak with you to learn more and see how we can help. When you have time, please contact us at 888-301-0332.