Customer reviews for Member's Mark 5-Burner Gas Griddle

Customer reviews for Member's Mark 5-Burner Gas Griddle for

Member's Mark 5-Burner Gas Griddle

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4.5 out of 5 stars

stars537 ratings243 reviews

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Showing 101-110 of 243 reviews

Nov 16, 2021

Wild Bill

4 out of 5 stars review

Verified Purchase

Poor flame spread and temp.

Set up was slow but went well. Pros treated but it does not get hot enough. Need to figure out how to increase flame height and spread.

Helpful?

Sep 27, 2021

Bako661

5 out of 5 stars review

Verified Purchase

Best Griddle

Love it better than black stone far superior quality and look for same price job well done sams club

Helpful?

reply from Member's Mark

Thank you for taking time to leave a review. Thank you for choosing Member's Mark.

Mar 28, 2021

Ramon

5 out of 5 stars review

Verified Purchase

GOOD

So far a good grill its break for big meals. Ive been having bad luck with grills rusting out fast so im hoping this one holds up good.

Helpful?

reply from Member's Mark Supplier

Ramon, Thank you for leaving a review. Happy grilling!

Oct 5, 2021

Michael Smith

5 out of 5 stars review

Verified Purchase

Get it when you can

This is an absolutely amazing product. It took about an hour and a half to put together. Once in use it became our go to grill for breakfast, lunch, and dinner.

Helpful?

reply from Member's Mark

We are so glad to hear this is your go-to grill! Thank you for choosing Member's Mark.

May 16, 2021

Mallory

4 out of 5 stars review

Verified Purchase

Nearly perfect

I love this grill! It is easy to use, easy to clean, and easy to store. My 2 small disappointments are, 1) there's no temperature gauge and 2) it doesnt have a side burner. Overall I am so glad we made the switch to this style grill.

Helpful?

reply from Member's Mark Supplier

Thank you for leaving a review and providing feedback. We have passed along your recommendations regarding the side burner and temp gauge. Your feedback is important. Happy grilling!

Jun 5, 2021

RRosburg

5 out of 5 stars review

Verified Purchase

Excellent Value!

Excellent value. Easy assembly. Well constructed. Includes many features you would pay a lot more for in other brands. I have not compared construction to it's competitors, but I am satisfied with my purchase.

Helpful?

reply from Member's Mark Supplier

Thank you for leaving a review and feedback. Happy grilling!

Jul 5, 2021

Morgan

2 out of 5 stars review

warped plate

It worked great the first 5 uses and now it warped 5 inches in the air so the left side of the grill doesn't even get hot. I wish I could post a picture. I would not recommend to a friend

Helpful?

reply from Member's Mark Supplier

Thank you for leaving a review. It is very common for griddles to expand and contract during heating and cooling, and in some cases with thermal shock the griddle can warp or pop-up temporarily, but will correct itself. This is likely to occur in the first couple months of use but will correct itself with continued use. You can reduce the impact by only placing room temperature foods on the griddle, never placing food right from the fridge or freezer onto the surface, and also not pouring water on the surface for cleaning. If your griddle is not correcting itself and going back to its original shape and/or is continuing to warp. Please reach out to customer service by phone or email. We would be happy to address any issues you are having. We can be reached at: 1-833-454-0864 or support@proseriesbbq.com.

Apr 1, 2021

Wigueelo

1 out of 5 stars review

Verified Purchase

Not worth it..

Not worth the price. After installation, it warps every time i cook... then goes back down to normal after cooking... I wish Sam would contact me for a full refund

Helpful?

reply from Member's Mark Supplier

Thank you for taking time to give us feedback regarding your experience. Members Mark warrants that components in your new Gas Griddle will be free of defects in material and workmanship from the date of purchase, for the following period: Stainless Steel Burners...............5 years All other components...................1 years Please reach out to us at: 1-833-454-0864 or by email at: support@proseriesbbq.com we would be happy to address any issues you've experienced.

May 5, 2021

Jimmy

5 out of 5 stars review

Awesome Gridddle

First time ever using this griddle the features of this product are amazing ! The drawers and door are excellent for my cooking utensils which most griddles do not come with.

Helpful?

reply from Member's Mark Supplier

Thank you for your review and feedback. Happy grilling!

Oct 19, 2021

4 out of 5 stars review

Verified Purchase

Great buy for the money

I am very happy with my purchase. Well made, nice heavy cooking plate. I do have one issue and it is a small one and that is the assembly instructions are not as clear as I would like. As and engineer I would have done them a little different.

Helpful?

reply from Member's Mark

Thank you for taking time to leave a review. There is an app called BILT that is a 3D interactive app that can assist with assembly. Many customer find it helping in addition to the printed assembly instructions.