Hi, we understand your previous experience in getting your dishwasher repaired has not been up to par with our standards! Please send us a DM on Twitter or a PM on Facebook at the handle @LGUSSupport so that we can give you any possible updates on your part order! Please include your phone number and dishwasher info. (model and serial number) in the message. We look forward to hearing from you and to further assisting towards a resolution! ^Chris

We don't like the smells either! Try a little hack from my Grandma, spray a little bit of distilled vinegar and place a few lemons on the top rack and run a short cycle should do the trick! We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha

We are disappointed to see that there is an issue your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us so that we can assist with a resolution for you. Thank you. ^Jennifer

Hello! We thank you for sharing your concerns regarding your LG Front Control Dishwasher! We apologize for the inconvenience, and that your attempt to receive satisfactory products, was not met. We make sure to provide exceptional service to make life more convenient for you.If you would like to look into this further with us, please private or direct message via Facebook or Twitter with your contact information and the model and serial numbers of your unit, using the handle @LGUSSupport. We would be happy to assist you further.~Rita