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Member ratings & reviews for
JBL TUNE 115TWS-WHT TRUE WIRELESS EARBUD
3.9 out of 5 stars
stars246 ratings237 reviews
  1. 5 stars49% (121)
  2. 4 stars22% (55)
  3. 3 stars13% (33)
  4. 2 stars3% (8)
  5. 1 star12% (29)

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Showing 151-160 of 237 reviews
Feb 16, 2021
Beyleaf
4 out of 5 stars review

Not bad!

I've tried a few inexpensive ear buds and had hard time getting bothe ear pieces to sinc, I haven't had problems with these. But I do have problem keep them in my ears . I have the smallest ear piece cushion on and they would still pop out.

Review from jbl.com
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Feb 24, 2022
RandomUser32
2 out of 5 stars review

No

I bought them a while ago and the first sets right ear broke (i didn't do anything) and then bought a second pair and the same happened. I don't suggest this to anyone.

Review from jbl.com
Helpful?4WK6XYH85FBM15273256743
reply from Customer Support

Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 115TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you've had this product for less than 30 days and was purchased directly from our website. You can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi

Nov 18, 2020
Daileyfix
4 out of 5 stars review

Great sound, easy use

[This review was collected as part of a promotion.] Got these headphones a little while ago. The sound is great. Good bass, crisp sound. The only thing I don't love about them is that the case is bulky in your pocket. That's it.

Review from jbl.com
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Dec 14, 2021
Ella B
3 out of 5 stars review

Expected more

You can find way better headphones with the same value that you would pay for this one. The quality is not the best (not the poorest either). The earbud style also hurts my ears even with the smallest adaptor.

Review from jbl.com
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reply from Customer Support

Thank you for taking the time to provide us with your feedback. We are sorry to hear that the fitment of our JBL Tune 115TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.

May 25, 2022
Anonymous
4 out of 5 stars review

Review summery

Bought it 1 month ago. sounds good but probably a bit more bass was expected. The case is a bit bigger. Earbuds are supposed to be a bit smaller and comfy. Water and dust resistance is unavailable and should be provided.

Review from jbl.com
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Feb 4, 2022
FZie
5 out of 5 stars review

Wireless Earbuds for School Use

My daughter loves this so much and she uses it in her school and it's easy too because it is very helpful when we communicate when i pick her up from school. Very useful and very clear.

Review from jbl.com
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Nov 11, 2020
Hobart912010
4 out of 5 stars review

Powerful headphones

[This review was collected as part of a promotion.] Just received mine and immediately put them to use. Love that the case charged them. The case charges via usb c which is nice as well. Sounds good and fit well in my ears.

Review from jbl.com
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Dec 1, 2021
Lboy
3 out of 5 stars review

Nice fit, decent sound.

For the price these are perfectly adequate for use with a cell phone. Unfortunately they don't reliably sync with my computer. Very difficult to set up and they keep dropping out.

Review from jbl.com
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reply from Customer Support

Thanks for the feedback. We're always looking for ways to improve. Our units have a one-year limited warranty. Please reach out to our local support for Canada for your options with your JBL Tune 115TWS. https://ca.jbl.com/support-knowledgebase.html

Jul 14, 2022
Thomas1969
1 out of 5 stars review

Junk

Owned for a month so far, battery life is short. Can only listen for about 3 hours before I get low battery alert. Now about every 30 seconds or so the music cuts out for 2 to 3 seconds. Will not buy these again!

Review from jbl.com
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reply from Customer Support

We appreciate your feedback and we're here to help with your JBL Tune 115 TWS. First, let's reset the headphones to factory settings. To do this, place both ear pods in the charging box, while the case is charging. Then, press and hold the button on the right bud for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores to factory defaults. (Please note that charging must take place for reset to work.). It is necessary to forget Tune 115TWS on your Bluetooth settings before pairing again. We also recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please make sure the pins are dried before placing it back on the case. After the cleaning steps, please charge your earbuds for 2 hrs to reach a full charge. If you you need more help, please contact our customer support.

Dec 7, 2021
TechWolf
5 out of 5 stars review

Great price great product

I wasted money on cheap earbuds. I trusted the JBL name and was not disapointed. I used a audio test and they exceed all test. Battery life good. Worth the money.

Review from jbl.com
Helpful?4WK6XYH85FBM15273256743