We are really sorry to hear you had this experience with our Downy Infusions Radiant Liquid Fabric Softener, Pineapple & Coconut Grove, Ash. It must upsetting that the scent was too different from your liking. We understand scent is very subjective, and we appreciate you providing us with this feedback, but this is definitely not the type of experience we want you to go through. Please feel free to contact us at (800) 688-7638 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Downy.