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Member ratings & reviews for
Brother VC 500W Wireless Ink Free Label Printer, Variable Lines, 4.4 x 4.6 x 3.8
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Showing 11-20 of 68 reviews
Dec 26, 2024
Printer Chaos
1 out of 5 stars review

Terrible wireless printer.

RUN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! In any other direction. Every time I change phone, or the seasons change, or the app updates... EVERY SINGLE time it is a disaster to reconnect this device. Would not take a replacement if it was free.

Review from brother-usa.com
Helpful?4AMMCGMKLNWL15268010624
reply from Brother Customer Service

We understand you are experiencing issues with your Brother VC500W. We'd like to help. Please contact the Brother USA support team at: https://brother-usa.com/support

Apr 5, 2022
Kajunbebez
4 out of 5 stars review

Amazing product

I've had my printer for over a year now and use it for my small business. I've noticed recently that it's not scoring the label enough when I print multiple prints at a time to peel up. How can I fix this?

Review from brother-usa.com
Helpful?4AMMCGMKLNWL15268010624
May 30, 2020
Mary
1 out of 5 stars review

Prints a blank label every time you power it on. Wastes a lot of labels. The black cartridge was not even able to be recognized. The color was very faded...

Review from walmart.com
Helpful?4AMMCGMKLNWL15268010624
reply from Brother

Hi Mary, I understand the VC-500W prints a blank label and the print quality is poor. I'll be happy to help you. The answer links below will resolve your issues.https://help.brother-usa.com/app/answers/detail/a_id/162921https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=vc500weus&faqid=faqp00100370_000If the issue persists, please contact our customer support team via Email or Live Chat:https://www.brother-usa.com/brother-support

Feb 10, 2025
Seri
1 out of 5 stars review

Verified Purchase

great idea drivers do not connect and stay consistent

Review from walmart.com
Helpful?4AMMCGMKLNWL15268010624
reply from Brother

Thanks for taking the time to review your experience with the Brother VC500W. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support

Mar 29, 2021
Tiff
2 out of 5 stars review

Not worth the money!

Printer quality is decent. The App is horrible. Very difficult to use. You can only use with a phone or iPad. You cannot use a computer. When the placing the amount of inches I want to print, the app keeps diverting to 5.69 inches for some reason. Apps seems very outdated. Apps freezes and all info gets deleted. The features are cool but it nothing you can't get elsewhere! Not happy with my purchase.

Review from brother-usa.com
Helpful?4AMMCGMKLNWL15268010624
reply from Brother Customer Service

We are sorry to hear that your experience with the Brother VC-500W label printer has not been favorable so far and we'd like to help. If the problems persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/vc500w

Apr 22, 2026
PepGuy
4 out of 5 stars review

Would love to see some color sticker options. That color shifting one in particular. ✌️

Review from brother-usa.com
Helpful?4AMMCGMKLNWL15268010624
Nov 29, 2022
as it always
3 out of 5 stars review

BROTHER COMPACT COLOR PRINTER VC-500

Let me start by saying Brother is a trusted brand, but mines stop working a week after I took it out the box. How do I exchange it?

Review from brother-usa.com
Helpful?4AMMCGMKLNWL15268010624
reply from Brother Customer Service

We understand you're experiencing issues with your Brother VC500W machine not working. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

May 20, 2024
djk98
1 out of 5 stars review

vc 500

software and hardware very unreliable. on windows drivers continuously fail. wireless continually loses connection.

Review from brother-usa.com
Helpful?4AMMCGMKLNWL15268010624
reply from Brother Customer Service

We understand you're experiencing wireless connectivity issues with your Brother VC-500W machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

Feb 2, 2019
KrisK312618
4 out of 5 stars review

Brother VC-500W

[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. 1. the product has a nice footprint and is an excellent label printer2. printing labels is pretty straight forward, however, the process of finding the labels is not so clear3. The connectivity (in my case to a MAC) is not quite so straightforward. It took some research on how to connect this device wirelessly4. assembly was not an issue. the cartridge was easily pushed into place and there were not many moving parts5. I have had non connected label makers that did not have quite the formatting control and this I really like with this product.6.my expectations are mostly met, however, every time I change the cartridge, an entire label is wasted7. I would improve by not wasting an entire 1" strip label with each change of the cartridge and think there is some potential for improvement with the connection wireless interaction8. visually, it is impressively small and seems to pack a punch printing, especially in color. the cartridge is a nice touch and would love to see the waste amount trimmed.

Review from brother-usa.com
Helpful?4AMMCGMKLNWL15268010624
Jan 31, 2019
CeninaS229773
4 out of 5 stars review

Printing and Projects Made Easy

[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I received this product in exchange for my unbiased opinion. I often complete projects to aid in keeping me organized. The printer allowed me to create and print fun, artistic labels to give my projects personality. ASSEMBLY: I was able to assemble the printer with few challenges. I did encounter a challenge inserting the labels. Also, I found the printer to print more test labels than needed. SIZE: The printer is the perfect size requiring little space. I was able to place it on my desk without feeling like my desk was clutter. .PROBLEMS: I only encountered a problem when connecting to WIFI. The instructions were a bit confusing as to how to connect to my WIFI versus adding the printer to my WIFI connection. Once I figured out I had not connected the printer to my personal WIFI, printing was a breeze.

Review from brother-usa.com
Helpful?4AMMCGMKLNWL15268010624