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Member ratings & reviews for
Brother VC 500W Wireless Ink Free Label Printer, Variable Lines, 4.4 x 4.6 x 3.8
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Showing 1-10 of 68 reviews
Nov 7, 2020
Unhappy
5 out of 5 stars review

Verified Purchase

Love it! So versatile!

I LOVE this little label printer! I was so excited for it to be delivered. My son is a young business man. He tends chickens and is a Beekeeper. This label printer is perfect to create his business labels and just as perfect for any other labeling project. The labels are high quality. The app for the printer keeps track of how much length is left in the label roll, so that NO partial labels print unknowingly. Again, I LOVE this label printer with the ZINK label cartridges!!

Review from walmart.com
Helpful?4AMMCGMKLNWL15268010624
Aug 11, 2020
snappyname
5 out of 5 stars review

Verified Purchase

Good little label printer for the price

Great labeler for the price. It's easy to use and small for easy placement in the office.. it has some quirks, but for the price I can live with resetting the cartridge every now and again.

Review from walmart.com
Helpful?4AMMCGMKLNWL15268010624
Sep 25, 2019
TexasBeardsman
3 out of 5 stars review

Great for basic tasks. Not enough on labels

I am the owner of the TexasBeardsman.com, and this is a perfect option if you are looking into getting mock-ups of your product idea. However, they fall short when it comes to label sizes. I needed a 1.5 inch label width so that I can place it on a 30ml bottles. Also if you are thinking about placing your logo with no background, that will not work. Thier software always adds a white background so that is a huge bummer. And last, since there is no ink in this system the colors are not true colors too. Overall, it will be more cost effective to purchase professional labels, but atleast this printer will give you some kinda of idea how a finished product will look.

Review from brother-usa.com
Helpful?4AMMCGMKLNWL15268010624
Dec 5, 2020
Marie
3 out of 5 stars review

Misalignment and color not the same as app

Tested my new printer and was really excited to get labels I can put on bottles. The labels are great but two things I noticed I am not completely satisfied on: 1. Frames - either the label is off or the printing is... when I do a full frame that should bleed to the edges - the top is cropped a bit and the bottom has white trim. Wish there was a way to adjust frames because I was really excited to use the frames included in the app. 2. Color - Color is more vibrant on the app then on the label - using either Vivid or Standard mode. A true purple color printed magenta and a true pink background printed like a peachy pink color. Also where I tested using a frame - the start of the printing on the right edge looked faded than the rest.

Review from brother-usa.com
Helpful?4AMMCGMKLNWL15268010624
reply from Brother Customer Service

We are sorry to hear that your experience with your Brother VC-500W has not been favorable so far and we'd like to help. If the issues persist, please contact Brother Customer Service directly at https://www.brother-usa.com/support/vc500w

Dec 7, 2022
RM86
2 out of 5 stars review

Good Printer but with lack of important features

I work in a product company with 500+ customers. I started recommending my customers this printer for visitor badges. After ordering around 100+ printers and using them daily, we concluded that this printer only works well with the Color Label App. If you want to use this as a visitor label printer, then this printer is not the correct selection. We paired this printer with our Kiosk app on iPad and visitor printer badges. Once the visitor completes the information, the app sends the printer command to print the badge using Air Print. Problem: after 30+ mins of inactivity, this printer goes idle and does not print the badges. Reconnection or printer restart is needed to pair again with the app. This is a huge task for lobby managers as they need to do this activity after every hour and visitors are also unhappy with the delay. Moreover, the badges are not AUTO CUT; someone needs to swipe on the head of the printer to cut the badge. At last, we tried to contact Brother customer support but got no help from their end. Finally, clients are unhappy with this printer and losing their brand value. Just because this printer is going idle and no one has a solution, we have unhappy clients. Therefore, I don't recommend this printer for Visitor Management, but you can use the printer label for personal use.

Review from brother-usa.com
Helpful?4AMMCGMKLNWL15268010624
Oct 25, 2020
Joanna
2 out of 5 stars review

Got this for making small labels but...

I thought this would be the perfect printer for making small labels for my products since I need to put specific ingredients on there and make many custom blends. The text was not readable! I thought the whole point of a small label printer was to make small labels. I had to keep increasing the size of the text until it was readable and this just made it too big to fit what I needed to fit. The smallest font I could do was 4pt bold text like arie. Yes that is a small font but considering that the smallest label width is 9mm it should be able to handle 4pt font that isn't bold and thick. Thin fonts don't print well even at 12pt sometimes 15pt depending on the font. Very disappointing, I had to change all of my label designs. Set up is a pain, and I had issues loading one of the cartridges but not any other sizes. The app for label making is very bad.. you're better off making it in another program and uploading the image. I couldn't use the desktop version of the program because I don't have a cd drive for my mac laptop. I wasn't even able to pair the device to two different devices.The labels don't stick well to glass and get ruined and discolored if any alcohol gets on them. Not sure if they are advertised as being resistant to that but you can't really use it on a label for a body splash or anything like that. I haven't tested it with just water or just oil yet. I can still use the printer and I don't have many other options in this price range, but the paper is very expensive which would be fine if it printed the text how I want it. It's just frustrating that a label maker specifically made to make small labels can print small text clearly.

Review from brother-usa.com
Helpful?4AMMCGMKLNWL15268010624
reply from Customer Service

Hi, we are sorry that you are experiencing issues with your Brother VC-500W and we understand your disappointment. We'd like to help. Our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support

Jan 25, 2021
Terrie
1 out of 5 stars review

Verified Purchase

Trash

I wish I had listed to the reviews but I thought. I bought this hoping to make labels for my products. I spend two days trying to get this thing setup. Had to call Brother for assistance. They couldn't get it to work either. Sent me a refurbished one (After I paid full price). Once it finally started working, I had to turn it off every time I needed to print a new label. Printed about 7 labels then it stopped working. Don't waist your time or money.

Review from walmart.com
Helpful?4AMMCGMKLNWL15268010624
Apr 3, 2021
Haley
1 out of 5 stars review

Verified Purchase

Difficult to use

It was so complicated to get it connected. I watched YouTube videos read the instructions did everything it says but it kept saying it was connected. Once I finally got it connected after an hour it said the cassette wasn't inserted properly so I fiddled with that for another 20 mins. Once I got the cassette in properly it went back to saying that it wasn't connected. By this time I was really irritated so I gave it 1 more shot then it worked! I did a test print of one of its images and it printed with lines. So I thought maybe it just needs to warm up to be able to print clear but after 4-5 prints it kept printing with lines. The lines weren't crazy bad but they were noticeable. The other thing that was kind of annoying was how much the other size cassettes cost.

Review from walmart.com
Helpful?4AMMCGMKLNWL15268010624
reply from Brother

we are sorry to hear that you are experiencing print quality issues with your Brother VC-500W label printer and we'd like to help. The following link with step by step instructions should resolve this issue: https://help.brother-usa.com/app/answers/detail/a_id/162913If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/vc500w

Jul 12, 2024
number1
1 out of 5 stars review

DO NOT WASTE YOUR MONEY!!

DO NOT WASTE YOUR MONEY, this will not work consistently, ALWAYS some type of error when trying to print, I expected way better from Brother than this... missed the window for return or we definitely would have.

Review from brother-usa.com
Helpful?4AMMCGMKLNWL15268010624
reply from Brother Customer Service

I understand you are planning to return the Brother VC500W. If you still have the machine, we’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/VC500W

Nov 15, 2019
reademandweep
1 out of 5 stars review

Terrible Software

I have been trying for 2 months, since purchase to get this thing connected to my network. No problem with 2 other Brother Printers and Scanners but the software for this one is terrible.

Review from brother-usa.com
Helpful?4AMMCGMKLNWL15268010624
reply from Customer Service

Hi, We see you are experiencing an issue with connecting your machine to the wireless network. We have included a link to a FAQ that will help with setup up your machine wireless: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=vc500weus&faqid=faqp00100017_005