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Member ratings & reviews for
SAMSUNG 85" Class TU800D-Series Crystal Ultra HD 4K Smart TV - UN85TU800DFXZA (2020 Model)
4.5 out of 5 stars
stars2,685 ratings2,589 reviews
  1. 5 stars70% (1,890)
  2. 4 stars18% (476)
  3. 3 stars4% (116)
  4. 2 stars2% (52)
  5. 1 star6% (151)

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Showing 51-60 of 2,589 reviews
Apr 29, 2025
DisappointedShopper
1 out of 5 stars review

Don't waste your time with it

Had it for less than 1 year and it just died on me. Flashes display and it auto reboots after a few seconds. Looks like board issue. Attempted all troubleshooting and issue not resolved. Seems internal board failing.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Apr 28, 2020
NavyVet
5 out of 5 stars review

Great Television

Upgraded television from a 10 year old 65 in plasma. I purchased the 7 series and highly recommend. The picture quality and smart tv functions are exceptional!

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Mar 2, 2025
Slot Player
5 out of 5 stars review

LONGEVITY

Received this 55" Samsung TV as a "FREE" gift from a casino. Manufactured Nov 2020. I have had no problems with it! I am retired and the TV stays on almost 16 hours a day, every day.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Jan 6, 2023
SamsungSucker
1 out of 5 stars review

Great TV Designed to fail

TV lasted about 14 months before it started the dreaded flickering screen/wont turn on problem. hunting up replacement cap info. TV definitely designed to fail.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Jun 27, 2020
Anonymous
5 out of 5 stars review

The size and the picture

[This review was collected as part of a promotion.] i love the picture the colors the internet all of the channels it is very nice big size a lot of tv all of the apps it just so much better than what i had before.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Apr 1, 2021
Anonymous
1 out of 5 stars review

Worst Picture Ever Seen

Television delivered. Paid for. Paid for mounting. Right hand side of the picture has no pigment. Basically grey. Samsung can't fix and won't stand behind it and Sam's won't either.

Helpful?6WJALYUO0YZR15267810566
May 2, 2020
TV FAN
5 out of 5 stars review

Best Purchase!

Purchasing this TV was the best ever purchase! The hardest part of setting up the TV was rearranging the living room. Easy set up and easy to use remote. Highly recommend!

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
reply from OBA

TV FAN, Thank you for purchasing and reviewing this TU8000 Crystal UHD Smart TV. I am glad that you are happy with its overall performance. Your TU8000 TV is powered by an ultra-fast processor delivering crystal clear colors that are fine-tuned to deliver a naturally crisp and vivid picture. It also transforms everything you watch into stunning 4K HDR. It also comes with Dolby Digital Plus that optimizes your entertainment experience with enhanced sound richness and clarity. One unique feature you will enjoy is the Ambient Mode that turns your TV screen into a decorative display. With 102+ Contents, newly added 'Ambient Vibe' and 'Routine', and improved 'My Album', you can use it as an info panel, a display for a personal photo collection, or a decorative wallpaper that blends into the surroundings. Should you have questions about any of the features, or need assistance with usages, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) and a representative will gladly help you. You can also contact Samsung via LiveChat. Simply insert this link into your browser: http://www.samsung.com/us/support/contact We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport Or find us on Twitter at https://twitter.com/SamsungSupport Again, thank you for taking the time to share your positive experience. -Samsung Ambassador

Jan 23, 2023
filmsproket
1 out of 5 stars review

Dead Pixels in less than 2 Years

VERY DISAPPOINTED. I've only had this tv for 1.5 years and there's already dead pixels on the screen. Now that I'm out of warranty, nothing is covered. I would NEVER recommend or buy Samsung again.

Review from Samsung US
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Nov 3, 2022
LRichter
1 out of 5 stars review

Black screen of death

TV died after less than 2 yrs. Very disappointed. Started with black lines, then turning off , and finally the black screen of death. I've never had a TV do this. There should be a recall!!!

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Sep 14, 2021
bradax2000
1 out of 5 stars review

Device unfixable in 1 year of use

product stops working after 1 year, i don't know what trigger it, (device update or hardware failure). technician eyeball it, and said the fix is more than the value of the product. so i toss the tv on the trash.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566