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Member ratings & reviews for
SAMSUNG 85" Class TU800D-Series Crystal Ultra HD 4K Smart TV - UN85TU800DFXZA (2020 Model)
4.5 out of 5 stars
stars2,685 ratings2,589 reviews
  1. 5 stars70% (1,890)
  2. 4 stars18% (476)
  3. 3 stars4% (116)
  4. 2 stars2% (52)
  5. 1 star6% (151)

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Showing 1,111-1,120 of 2,589 reviews
Oct 6, 2020
Reviewer123
4 out of 5 stars review

Color and picture looks great but minor issues

[This review was collected as part of a promotion.] Great TV, fair priced and improvement from the previous series. However, the apps would not open this week and I had to unplug the TV for awhile to get them to reset. Also, limited apps available. I had to connect my Firestick to get other apps. I would purchase again though.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 21, 2020
SadCustomer
1 out of 5 stars review

Not happy with this tv

[This review was collected as part of a promotion.] I set it up I could never get the picture to look good. I tried to get assistance but Samsung does not offer any assistance. I bought a Sony and set it up and I'm happy. I have the Samsung sitting in a spare bedroom not in use.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 22, 2020
Psamsungtv20
5 out of 5 stars review

This product is a great product for the price

[This review was collected as part of a promotion.] Took less than 15 minutes install, the product is perfect for younger people who are in school due to the price. This is also a great product for someone just getting into smart TVs. The quality of sound is amazing and has great clarity as well.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 21, 2020
JBuys
5 out of 5 stars review

Just what I needed.

[This review was collected as part of a promotion.] I have not had a tv for almost 10 years. I'm always on the go and rarely would find time to set myself down to watch tv, however due to everything going on I've been trying to find ways to stay home which got dull quick. I would usually watch YouTube on a here or there on my phone or laptop but was looking for something dedicated to stream or display on a larger screen. I did a few months of research and made a budget for what I wanted to spend and even though my budget wasn't large I am very satisfied with this tv. It gets the job done, this is the tv for my bedroom and it is more than enough screen size for me. And it has a lot of features I haven't even utilized yet; I know for a fact this tv will keep me entertained for years to come and I am happy with my pick, Samsung definitely delivers quality even to budget buyers with costing you a great experience.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Jul 30, 2020
Anonymous
5 out of 5 stars review

Samsung designs

it appeas to be a beautiful tv , still on the fence about buying it and sincerely wished samsung had kept the 2017 and 2018 models and lines , i have the samsung q6f 2017 model 55” ..lovvvved that sleek design as well as the legs of the tv stand and was desperatly looking to buy an additinal one but i cannot find it anywhere , so i dont know , i am waiting for the 2021 lines to see if you guys can recapture sleeker design ( absolutely hate the legs and stands on the 2020 qled line up ) please, , please go back to previous sleeker design , i have a couple of proterry totaling 4 samsung tvs only got 2 2018 qc8 55” , 1 q6f 2017 mldel 55” and 1 mu 7000 49” 2017 model , but that q8c by itself is a stunning convesation peace in my living room , again awaiting for new designs for 2021

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 21, 2020
NewTV
4 out of 5 stars review

Great picture quality and user friendly

[This review was collected as part of a promotion.] The television has great picture and is incredibly easy to set up. The system integrates easily with provider cable boxes and sound systems all through the universal remote. Only potential issue would be that the base seems like it would be unstable for the size of large television but no incidents as of yet.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Nov 29, 2020
Anonymous
1 out of 5 stars review

Wifi connection doesn't work

while the tv image is sharp and clear. i have to reset network settings every day to use the tv the way its designed. its annoying and i wouldn't recommend it to anyone. its 2021 the whole world runs on wifi the tv shouldn't need reset every time you turn it on. its garbage.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
reply from OBA

Anonymous: Thank you for purchasing the Samsung TU8000 TV and for your review. I am very sorry that you are experiencing WiFi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 26, 2020
Antimanager
5 out of 5 stars review

This product is a top-notch bargain

[This review was collected as part of a promotion.] Pro's: -The picture quality is top notch, with no visible light bleeding, etc. -The menu and apps are easy to use -Capable of using all the major AI (Alexa, Google, etc.) so the TV easily becomes part of your household tech-circle Con's: -Both of the mounts I had pre-purchased for this TV had mounting bolt's which were too short. Must get bolts 2+ inches

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Sep 15, 2020
TVWIZ
5 out of 5 stars review

Step into the future

[This review was collected as part of a promotion.] After opening the box and plugging it in, I anticipated an online setup at the very least. Everything fell smoothly into place! Brilliant picture, wonderful sound & unlimited options. My single solitary complaint is: This tv does not offer a Hotspot option.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Nov 3, 2020
No Peacock Network
4 out of 5 stars review

In trouble with wife

my wife let me pick the new tv. only stipulation, it must be able to use the peacock app. i did a quick research and found a review saying you can stream peacock using apple airplayii. we both have apple phones so all good right!? no. i get tv home, set it up and with an apple iphone you cant get the peacock app to stream or mirror. it will mirror only audio. once the video starts it blacks out. samsung! our wives love this peacock app. help a brother out and add it! i caught all kinds of grief. so we just purchased a lg tv for our family room that does have the peacock app.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566