Haven't had to rely on it yet. However, the self checks work properly which provides us security that it will work when needed

Just got the 20K model hooked up, but I can see that it is a great design and quality constuction, also quieter then my 9K portable.

Two brothers was outstanding to work with and I would recommend them to all who are in need of a Generac

I not only purchased the generator I installed it. They have made major improvements in design and ease of up keep.

Very easy installation with minimal disruption. It's nice to have the piece of mind that the generator is ready the next time we have an outage.

We were provided a worry free installation. The installers are also Generac warranty providers as well as maintenance for our unit. Thanks

There where a lot of problems with the unit when it was installed. It needed 3 control boards put in it and then still needed to be rewired. After that it worked great.

I have had this unit for 3 years and no problems,live in mass. And have lost power 6 times, unit has performed perfectly each time ,the latest oct snow storm unit ran for 5 days. great unit. Wish i could say the same for National Grid.

Since day one I've had a problem with it not automatically turning on. It will say "check battery" "Engine Overcrank", etc. I can manually go outside and reset it, then make it turn on, but I bought an automatic generator for a reason.

Its always failing, It can't deal with the cold weather. Not oil and battery but sucks falling snow into its air intake and fails during operation. No good for cold areas.