Product was shipped to my home. It was in perfect condition coming out of the box. Instructions for installing wheels and support feet were easy to follow, as were the instructions for all three fuel sources. After adding gasoline, the unit fired right off. I've not yet tried propane or natural gas, but I'm sure I won't have a problem. The only thing that kept me from giving this product 5 stars was their online registration of the product. In spite of multiple attempts to register online, I kept receiving an error message which said We're sorry, something went wrong. Please contact us if the issue persists. THE CUSTOMER DOES NOT EXIST. IDENTIFICATION FIELDS AND VALUES: NO.='' I quickly learned their chat is only available M-F. Attempted to call their technical help line and was placed on hold for over 20 minutes and the tech finally helped me get the product registered.

Purchased the 8000-Watt Tri Fuel Generator for unexpected power outages at home. Perfect size to power what we need, and the selling point was being able to use Natural Gas -- no more looking for an open gas station and storing gas cans. Hopefully will never need to use but looks like it will handle the job.

Only had it for a year so far and only ran it to break in and prepare for hurricane season this year but it runs great. A lot quieter than I thought it would be for the size. Very easy to use and operate. I've ran it on gas and propane and didn't have any issues either time starting electrically. I did try to start it manually on propane but that didn't seem to want to work. Manually starting on gas worked fine though. Didn't give it 5 stars cause my fuel gauge seems to be broken from the factory. I started it with the gauge on empty and it ran for over an hour on empty. Obviously there's an issue with gauge reading correctly. Also the handle bar gets hot while running so you gotta let it cool a bit before moving it after you run it. I am disappointed it doesn't have a 50 amp plug cause 2 30s is useless since it feeds my breaker panel. Not sure why the designers did this, but it's not something I absolutely needed. And lastly the handle hits very hard and loud when you let it go. They should've built in a cushion so there wouldn't be metal to metal contact when it falls. I got around this by cutting 2 small pieces of ac insulation and put one on each side of the handle so it squeezes against the side rails when the handle falls. Now it doesn't make a sound. But all of these issues are minor in my opinion so overall I really like it. Just hope I can get that fuel gauge fixed.

This is a whole house generator that was packaged very well. It arrived at the house in excellent condition. The inclusion of the NG and propane gas lines is a great plus. Everything works excellently. The instruction are easy to follow. It was not really clear on the location of the choke but once found, everything worked very well. It is much quieter than other generators and maintains constant power. I highly recommend this as it will run a home but can be moved if needed for work site or vacation. The vast 8.5 gallon gas tank is amazing. Great product. Would buy over again.

Bought this as a multi purpose use unit. Emergency power at the house, RV/Camping, events, etc. Love the ease of use and utility, and the tri fuel capability makes it a go anywhere type design. It's a bit on the heavy side, and runs loud but not ridiculously so not taking any stars away. All around great!

The assembly was simple and the instruction booklet was clear and easy to understand. Natural gas ready right out of the box. I've put our new generator through its break-in paces and feel confident that it will handle our next long term power outage with ease.

I just finished setting up my new generator. I was very happy it included the gas line. After the initial setup I hooked it up to the natural gas port on the side of my house and it fired right up. Its loud, but not more than other less powerful generators I have been near over the years. The comfort of mind knowing that I will have power no matter the circumstances is worth every penny. The instructions are clear and the setup is straight forward.

Super impressed with the build quality of this machine. The versatility of this unit is awesome with the tri-fuel system. Running generator on gasoline is pretty standard on most commercial construction job sites. And the gasoline provides the maximum output when using in a construction environment. Running on propane is great for portability as propane is less messy to transport around. Propane is great option for camping scenarios and when you don't want to transport or store gasoline (gasoline will go bad over time). Love the 3rd fuel option of Natural Gas. Great for emergency power outages at the house and even working on some back yard construction where outlets don't exist. When tapping into homes natural gas with this unit, no worries about fighting over fuel at the pump or exchanging propane tanks to keep the house warm and the food in fridge cold. Happy to own this machine. Great peace of mind.

This is my first generator purchase. Been blessed not to lose power too frequently but in the Deep South, you don't want to press your luck. Started up, right out of the box. Everything I read about it and initial test went great. Would definitely recommend this model

I just received this generator so I cannot speak for the long term quality. However, I am very happy with the initial quality of the product. It was delivered fairly quickly. Putting on the wheels and legs was quick and easy. I put oil and gas in it and it fired right up.