JBL TUNE500BT HD-BLK BLUETOOTH HEADPHONE - Member ratings & reviews

Member ratings & reviews for

JBL TUNE500BT HD-BLK BLUETOOTH HEADPHONE

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3.8 out of 5 stars

stars469 ratings446 reviews

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Showing 281-290 of 446 reviews

Aug 28, 2019

Paul

5 out of 5 stars review

Great product

Awesome sound for the price. Been using them for a few days now and still haven't charged plus the talk function is crystal clear to the person on the other line.

Review from walmart.com

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Aug 9, 2019

Samed

4 out of 5 stars review

Sizzle from headphones

After listening to any sound from the headset comes a very small sizzle from behind. After a while, my head hurts, I sent a guarantee to change, but there was the same problem in the new product, there is a solution?

Review from jbl.com

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Feb 4, 2021

Gareth1

3 out of 5 stars review

Somethings wrong

I have had them since December and now suddenly I am have audio problems with the one ear being louder than the other. If anyone know how to fix please let me know

Review from jbl.com

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reply from Customer Support

We'd like to help you with your JBL Tune 500BT. Please try if connecting to a different source makes a difference in the audio level between the left and the right ear. Otherwise, you can reach us out here: https://bit.ly/3hH8oBR

Feb 21, 2022

deaa

3 out of 5 stars review

Good but has static

the headphones are nice and sound quality is good however there is a terrible static noise that wont go away. i usually find this is bluetooth headphones

Review from jbl.com

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reply from Customer Support

We appreciate you for taking the time in providing us with this review. Please try to connect it to a different source (phone, tablet, computer) to check if you will still experience the same problem. If the issue persists, please reach out to our customer support to check your options here: https://bit.ly/3HtI0qB

Apr 8, 2020

Anonymous

1 out of 5 stars review

Left speaker stopped working after 2 weeks

I bought these less than a month ago and after using a few times the left speaker stopped working. Less than 1hr total use. Really disappointed in these as I am a long time JBL/Harmon Kardon fan. Will not purchase another bluetooth device from JBL.

Review from jbl.com

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reply from Customer Support

This isn't the experience we wanted our customers to have with our products. Please try to pair the headphones with a different device. We can also try to reset the headphones to factory settings. To do so, long-press the Volume + and Volume - buttons at the same time while the unit is on. Make sure that Bluetooth isn't on and connected to any device. The LED will blink faster, indicating the reset is successful. Please forget JBL Tune 500BT on your Bluetooth settings before pairing again. If you need more help, please reach out to our Customer Support so we could assist you with your options. http://bit.ly/30JI2G4

Mar 11, 2020

Abbi W

5 out of 5 stars review

Best Value

Great headphones for an everyday person (definitely not an audiophile). Amazing value and the refurbished seem brand new. Only wish it came with a carrying case.

Review from harmanaudio.com

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Dec 18, 2019

Lizzy32

4 out of 5 stars review

Great Sound and features

I bought this two weeks ago and I love it. Cancels outside noise, simultaneous bluetooth connections and love the sound quality. Wish it came with a longer charger cord otherwise would've been a 5 Star Rating.

Review from jbl.com

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May 28, 2021

Curtis

2 out of 5 stars review

I want my money back

if you something else is connect to your phone or anything other devices at the same time the head phone is connected the sound cuts in and out and refuses to work

Review from walmart.com

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reply from JBL Support

We're sorry to hear about what happened. Here are some troubleshooting steps for us to check your JBL Tune 500BT:1. Please try removing the headphones to the Bluetooth settings of your phone and pair it again.2. Try using the Aux cable to check if the audio will cut off.Please check our guide as well regarding Bluetooth troubleshooting if this can help fix the problem: https://support.jbl.com/fr/fr/search/?q=Bluetooth%20troubleshootingIf you need more help, please reach out to our Customer support at https://support.jbl.com/us/en/

Jan 12, 2021

Anonymous

2 out of 5 stars review

Terrible

Worn them twice and as soon as a bit of sweating .. the right side started making the most annoying high pitched squealing sound I couldn't even wear them anymore... not impressed

Review from jbl.com

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reply from Customer Service

We appreciate the feedback you've provided to us. Our JBL Tune 500BT isn't IPX rated and would not be waterproof. Overexposure to sweat and water may cause irreversible damage to our headphones. We'd like to work with you directly so we could try some troubleshooting with your headphones. Please reach out to our Customer Support at https://bit.ly/2Jc8wJp

Feb 13, 2021

mkvrs

1 out of 5 stars review

Very dissapointed.

I expected the best from JBL only for the headphones to make a constant static noise right outta the box. I can't get rid of it and its really annoying

Review from jbl.com

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reply from Customer Support

We would like to get more information to help you out, please fill out the self help service link so we can assist you:https://bit.ly/3b1edY2