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Member ratings & reviews for
JBL TUNE500BT HD-BLK BLUETOOTH HEADPHONE
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3.8 out of 5 stars
stars469 ratings446 reviews
  1. 5 stars54% (252)
  2. 4 stars13% (61)
  3. 3 stars7% (32)
  4. 2 stars9% (44)
  5. 1 star17% (80)
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Showing 261-270 of 446 reviews
May 8, 2019
Niko2717
1 out of 5 stars review

Awful comfort

I bought it a month ago, and they are terrible! They are pressing my ears so hard and constantly warming my ears up, that is unbearable. I have regrets that I have ordered this headphones.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
May 10, 2021
SamuelM
1 out of 5 stars review

Disappointing Headsets

Bought 2 sets (for my wife and I) and both have the same issue - static noise and some clickering sound. Works when listening to music but it is terrible on meetings and videos.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
reply from Harman Lifestyle

Thank you for bringing this to our attention. We'd like to work with you directly and get your issue resolved. Please contact our customer service at. https://bit.ly/2WocMfi

May 28, 2021
timkat0613
4 out of 5 stars review

Quality sound!

Purchased them for my wife for her birthday. Ear buds had disappointed her, I found the JBL at a very reasonable price and knew they were a quality product. She loves her headphones and I don't have to hear the tv blaring.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
May 15, 2020
Johnnydoe
2 out of 5 stars review

Blue led is constantly on

Great sound, great headphones, great price. But.... why is the blue light on all the time? I don't want that. I don't want to be a beacon when I walk down the street. Now I have to paint it black.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
reply from Customer Support

We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.

Dec 5, 2019
grey wolf
4 out of 5 stars review

Problem in Spotify

In Spotify Two seconds press for back button takes me always to the begining of the current song. But back function works in other music programs and youtube. Is there a comoatibility issue with spotify. Thanks

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
Oct 12, 2021
Pigonn
1 out of 5 stars review

I received this headphones as a present for my birthday and the worked good for a month now the sound is extremely bad. It's not worth buying plus they are cheaply made.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
reply from Customer Support

We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Tune 500BT. Please reach out to our Customer Support at https://support.jbl.com/us/en/

Apr 16, 2021
Matt H
4 out of 5 stars review

Battery and Sound are AMAZING!

So far... the sound quality and the battery life are out of this world. The Muffs could be a little larger as to cover the whole ear and cancel out more noise but they still do a pretty good job or canceling noise.

Review from jbl.com
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Aug 16, 2021
Sam21
3 out of 5 stars review

It is ok

I bought this a while ago, it has been ok so far. The audio cuts out sometimes and I have to turn it off so that it can work again but otherwise it's a pretty good purchase.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
reply from Iggy at Customer Support

Thank you for taking the time to provide us with your feedback. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.

Mar 18, 2021
Idra
3 out of 5 stars review

Nice headphones but not recommend

The headphones are good for the price, but there are missing one dealbreaker feature. Battery life indicator lights. I should be bothered to remember when i charged them, but the headphones should show me.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
reply from Harman Lifestyle

We appreciate the feedback about our JBL Tune 500BT. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have other questions or concerns about our product, please contact our customer support. https://bit.ly/2WocMfi

Dec 8, 2021
raul_500bt
1 out of 5 stars review

Constant disconnections

Bought 2 pairs for my daughters. Both headsets arbitrary disconnect from the phone very frequently. And only reconnect after quite some time. They can't really use them. Very disappointing.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
reply from Harman Lifestyle

Thanks for reaching out. Always have a clear line of sight between your Bluetooth device (speaker, headphones, etc.) and the source device (Smartphone/tablet/PC, etc). Be aware of obstacles in front of your devices. Try to shut down products that have Bluetooth, but not are not being used. Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection. Be aware of the walls around you. Concrete and brick walls will often interrupt the signal, as they cannot pass through such thick walls. Bluetooth signals cannot travel through water, which includes the human body. Make sure with Wireless Headphones to keep your Source device and the receiver on the same side of your body. Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you. If none of these fixes the issue, please reach out to JBL Customer Service for technical support and assistance. https://bit.ly/2WocMfi