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Member ratings & reviews for
JBL TUNE500BT HD-BLK BLUETOOTH HEADPHONE
3.8 out of 5 stars
stars469 ratings446 reviews
  1. 5 stars54% (252)
  2. 4 stars13% (61)
  3. 3 stars7% (32)
  4. 2 stars9% (44)
  5. 1 star17% (80)
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Showing 251-260 of 446 reviews
Oct 15, 2019
emgp
4 out of 5 stars review

Great sound but with a minor annoyance

Headphones sound quality is quite good actually, but I'm getting a bit frustrated with the hiss I hear every time I start playing something on them. Is there any fix?

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
Aug 21, 2021
500 BT
2 out of 5 stars review

Very short life

These headphones sounded great for 2 months and then nothing they're dead don't work tried everything on the website as far as remedies I got nothing.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
reply from Iggy at Customer Support

We’re sorry to hear that you are having issues with your JBL Tune 500 BT. This device has a 1-year warranty from the purchase date. If you have issues with our headphones, please have your receipt ready and contact us here: https://bit.ly/2zwFkYM

Jul 26, 2021
Dig1talm0nk
2 out of 5 stars review

Really prone to interference

I got these and I've used them with my phone and my laptop. I'm the office a foot or three away they're horrible. Static and a lot of pops. Phone in the yard they're flawless. Couldn't tell ya.

Review from harmanaudio.com
Helpful?1TO4QUJQC34Z15267610670
reply from Harman Lifestyle

We'd like to work with you directly to troubleshoot the connectivity/audio issues you're experiencing with our JBL Tune 500BT. If needed we'll get more information from you so we can check your options. Please contact customer service at. https://bit.ly/2WocMfi

Dec 26, 2021
John645
2 out of 5 stars review

Nice headphones but really loud

I bought a week ago and when connected them i noticed they were really loud even when I put the volume down I had to put it to the lowest volume, at the lowest volume it works nicely tho. I had no other problems

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
reply from Customer Support

Thank you for taking the time to provide us with your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our Quality and Development team.

May 25, 2021
Joey72
3 out of 5 stars review

Sound is good

They sound good, but they hurt . About 45min, and your going to be moving these around until your ears are red. They do keep my computer time down. Would not buy for kids.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
reply from Iggy at Customer Support

Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 500 BT didn't meet your expectations. We're always looking for ways to improve and we'll make sure to submit your feedback to the appropriate department. If you need any help with our products, please reach out to our Customer Support. https://bit.ly/31v7YHE

Jan 25, 2021
BryanF88
4 out of 5 stars review

Great headphones

I bought these a while back and they still perfect, But the only thing that sucks about them is the mic, I would recommend the wired ones (Tune 500) if you wanna use the mic, but they still have a great sound perfect bass on them

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
Mar 6, 2021
RCruz
2 out of 5 stars review

Robo Sound in Windows

I can connect and use with my phone with no problems. However, when using this on Windows, it robots all sounds. seems to create 2 devices, which happen to interfere with each other. A driver to fix this issue is sorely needed

Review from jbl.com
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reply from Harman Lifestyle

It's to our understanding that your smartphone doesn't function normally when connected to your personal computer via Bluetooth. That being the case, please follow the troubleshooting steps outlined under the article 'Bluetooth Troubleshooting' sub-category: Pairing issues with a Computer or PC: via the first link. If the troubleshooting doesn't resolve the issue, contact our customer support so we can work with you directly. https://bit.ly/2LXMoHJ | https://bit.ly/2WocMfi

Mar 11, 2019
Didexx
4 out of 5 stars review

Amazing sound!

The sound of the JBL tune 500BT is very nice. The only point is that it is very tight at your head. When I have the JBL tune 500BT on my head, I can't where is long because my ears are going to hurt.

Review from jbl.com
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Aug 10, 2021
Marcia
1 out of 5 stars review

I would never buy headphones from them again I am on my second pair cause the first one quit working now the second pair the left speaker went out on it so we r done

Review from walmart.com
Helpful?1TO4QUJQC34Z15267610670
reply from JBL Support

We're sorry to hear about what happened. Here are some troubleshooting steps for us to check your JBL Tune 500BT:1. Please try removing the headphones to the Bluetooth settings of your phone and pair them again.2. Try using the Aux cable to check if the audio will cut off.Please check our guide as well regarding Bluetooth troubleshooting if this can help fix the problem: https://support.jbl.com/fr/fr/search/?q=Bluetooth%20troubleshootingIf you need more help, please reach out to our Customer support at https://support.jbl.com/us/en/

Mar 9, 2021
Jose
5 out of 5 stars review

So I had some Airpods but when I would workout they would fall out, but there headphones stay on my head and the audio quality is great! I recommend them.

Review from walmart.com
Helpful?1TO4QUJQC34Z15267610670