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Member ratings & reviews for
JBL TUNE500BT HD-BLK BLUETOOTH HEADPHONE
3.8 out of 5 stars
stars469 ratings446 reviews
  1. 5 stars54% (252)
  2. 4 stars13% (61)
  3. 3 stars7% (32)
  4. 2 stars9% (44)
  5. 1 star17% (80)
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Showing 211-220 of 446 reviews
Mar 8, 2020
nras1102
3 out of 5 stars review

It's.. okay.

I got this for my birthday, well needed, however after a month the left side had stopped working! I realised there was a weird fix where I could lightly tap the left side and it would work until I took them off, so I used them for another month, but now the tap trick no longer works, and I have one sided. Other than that flaw, it is good sound.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
reply from Customer Support

Thanks for your feedback about our JBL Tune 500BT. Please reach out to our Customer Support in New Zealand so we can try some troubleshooting steps with your headphones. We're here to help. https://www.jbl.co.nz/support-contact.html

Jul 3, 2019
HeDog
3 out of 5 stars review

Wrong item descriptions for this product

The item says “over the ear”, they’re not. Also the product description says that it has “active noise cancelling”, they don’t (turned them on and off with no difference with ambient room noise). I just purchased these and thought somebody should let people know. Pretty nice sound though.

Review from walmart.com
Helpful?1TO4QUJQC34Z15267610670
Jan 23, 2020
Gyurci
4 out of 5 stars review

Very cool for its price

Sound very well, and the connection is massive, no signal lost. Bass is very good and clear. Easy to handle and skip tracks with buttons. I have only one doubt is the 16h playing time. I didn't measure it but mine today lost 20% battery with 90-100 minutes playing.

Review from jbl.com
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Dec 28, 2019
Coopers mom
5 out of 5 stars review

Excellent sound!!

Recently bought these for my son as a Christmas gift. He was thrilled with them. I slipped them on and was very surprised at the high quality of the sound, and total noise cancellation around me! Why would anyone pay such ridiculous prices for the competitor's product? Thanks, JBL for the high quality and the affordable price!

Review from jbl.com
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Jul 26, 2021
KayBee
2 out of 5 stars review

Bad bluetooth interference

This pair of headphones were comfortable and easy to connect, but had pretty bad interference noises coming from the right ear, even when I restarted it, reconnected, and had other bluetooth devices in my house turned off. I need headphones mostly to listen to instrumental music, so the noise was super distracting.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
reply from Customer Service

We're sorry to hear about what happened. Here are some troubleshooting steps for us to check your JBL Tune 500BT: 1. Please try removing the headphones to the Bluetooth settings of your phone and pair them again. 2. Try using the Aux cable to check if the audio will cut off. Please check our guide as well regarding Bluetooth troubleshooting if this can help fix the problem: https://support.jbl.com/fr/fr/search/?q=Bluetooth%20troubleshooting If you need more help, please reach out to our Customer support at https://support.jbl.com/us/en/

Mar 26, 2021
Here is Robbo
5 out of 5 stars review

AWESOME

I bought them in november of 2020, i have a roommate who had them for quite some time and he allowed me to try them, i loved them so i bought them for myself, i also got pink ones for my sister. My mom also got the pink ones because she also liked them. Im just disappointed that now in march the 510 came out with bigger battery and USB-C, i think it should be with USB since 2017 already, since the connector is almost 5 years old now

Review from jbl.com
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Feb 3, 2022
dissapointedre
1 out of 5 stars review

Handsfree but does not work with windows.

I've been having problems using the headset in calls because all the audio glitches and hurt my ears from the sudden loud noises it makes and nothing will fix it. even most of the time it just would not display any sounds. It is not worth it to buy if you can find a product that will work on all devices rather than best for only mobiles and mac.

Review from jbl.com
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reply from Chas at Customer Support

While our JBL Tune 500BT works best when listening to music when paired with your mobile devices, our engineers have designed it to work as well on computers or laptops, whether running on Windows or Mac OS. There may be different factors why you’re experiencing audio drop outs while on calls. We’d like to work with you directly so that we could figure out what’s going on. Please contact us here: https://support.jbl.com/us/en/

Feb 4, 2020
Terran
3 out of 5 stars review

Great sound, mild discomfort

The sound is pretty good for the price, there is however a slight white noise hiss that's is very noticable when music isnt loud enough to drown it out, the headset is light however is slightly tight on my head leading to discomfort, mainly on the outer cartilage of my ears and my temples. The top of my head can get a little sore as well. So I wouldnt buy this if you have a larger head. The minimum volume seems to be a bit high, though that could just be my phone. Other than that it's pretty solid all around.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
reply from Customer Support

We appreciate the feedback you've provided to us. We understand that our JBL tune 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.

Nov 18, 2021
muratadam
4 out of 5 stars review

An Ok Headphone Except Microphone

I actually didn`t buy this, It was a gift from my aunt and at the first time, It was a bit uncomfortable, but the sound quality was at the mountains... Seriously, cheap and worth. After a 1 month of use, It is much more comfortable now. Now everything is ok but the microphone quality... It might have been maybe a little bit better than this. It does not sucks but sound quality is not really good. because it is cheap. But hey, I still like it honestly and recommend this....

Review from jbl.com
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Apr 18, 2020
ndklaudiu
3 out of 5 stars review

Connection problem

I had tried a lot of things but i just keep having the same problem, the headphones work good on my phone but wen i connect them to my pc they're ok for just a few minutes, after they start having a very intrerupted sound.Can someone help me with this ?

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
reply from Customer Support

We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.