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Customer reviews for Samsung 7.5 cu. ft. Electric Dryer w/ Steam Sanitize+ & Sensor Dry for
Samsung 7.5 cu. ft. Electric Dryer w/ Steam Sanitize+ & Sensor Dry
4.6 out of 5 stars
stars
302 ratings302 reviews
  1. 5 stars78% (236)
  2. 4 stars13% (39)
  3. 3 stars3% (8)
  4. 2 stars2% (5)
  5. 1 star5% (14)

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Showing 181-190 of 302 reviews
May 21, 2024
AndrewU
1 out of 5 stars review

No Warranty. Samsung does not warrant products.

Stay Clear of Samsung Products! Purchase a Dryer on February 16th, 2024. The lid for the lint collector spring failed. Contacted Samsung and they said that they do not warrant their own manufacturing failures. Not even 90 days! Thankfully I purchased this with my CitiBank so I will make a claim through them!

Review from Samsung US
Helpful?2H3WX9VW3JJK15262618047
reply from Samsung Care

Greetings, We understand your disappointment in not being able to file for a warranty for your dryer. Let us help. Here is a link for the warranty terms and conditions, kindly click the embedded words. Warranty. https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=DVE50BG8300EA3 If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147164947) to help our team pull up your information when you message us. Thank you. -Ricardo

Jan 9, 2023
swadha
5 out of 5 stars review

Dryer with Steam Sanitize -- My wishes come true

[This review was collected as part of a promotion.] In the past I have often damped my clothes and put them in the washer to remove some wrinkles, at times, I have also put a soaking wet towel to accomplish the same. However, whenever I did either, I would end with either a towel to dry of a different issue where the wrinkles would be removed partially from my clothes, especially from wherever, I have sprayed water or damped the clothing. This washing machine, DVE50BG8300V, not only pairs perfectly with my washing machine, but also have a connection to my HOT WATER supply to spray steam into my clothes to help me remove wrinkles and also the option to sanitize. I really wish, I had this option when I our children were much younger :) but with growing children, you never know when the sanitize option will be helpful

Review from The Insiders
Helpful?2H3WX9VW3JJK15262618047
Jul 9, 2025
Anonymous
1 out of 5 stars review

Worked well, but died far too young

I have a previous model of this dryer (manufacture date 11/2020). It worked great... until it didn't work at all. Less than 5 years old and needs a new circuit board, which they apparently don't make anymore. I was under the impression this dryer should last about 10 years, but according to the service tech, this is a common issue with Samsung appliances, so just trying to warn others.

Review from Samsung US
Helpful?2H3WX9VW3JJK15262618047
reply from SEA Care

Hi there, We can't even imagine how you felt about your dryer that stopped working. We will do our best to help you in every way possible and discuss what options we can offer.. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1149925204) when you message us so our team can retrieve your information. Thank you. -Kimberly

Sep 6, 2023
Nell
4 out of 5 stars review

Not the best!!

[This review was collected as part of a promotion.] Brought in March Month, faced lot of issues with the very first delivered dryer. So requested for replacement. The replaced dryer also had too much drum noise. Again, requested for replacement. This time Samsung declined to replace; however, they are able to price match with same items as new order. Finally, this worked and good so far.

Review from Samsung US
Helpful?2H3WX9VW3JJK15262618047
Jan 25, 2023
TJay
4 out of 5 stars review

Overall Happy with purchase

[This review was collected as part of a promotion.] Bought in Nov 22. Had a couple kinks at first. It would not try the full cycle if we put it on for 60 minutes it would stop after 10:00 and we'd have to go down and reset it that has seemed to resolve itself. One thing I will tell anyone who's thinking of buying Samsung's "smart" washer and dryer, you can indeed use your phone to control the washer and dryer however one caveat that is not in the description is you have to physically touch smart control on the washer or dryer in order to enable the features on your phone so there's really no point in using the features on your phone You might as well go down to the dryer or washer and use those controls since you still have to in order to control it on your phone

Review from Samsung US
Helpful?2H3WX9VW3JJK15262618047
Jan 24, 2023
26icecarlos
1 out of 5 stars review

Worst product I have ever purchased

[This review was collected as part of a promotion.] Every friend said Samsung appliances are the worst but I did not believe them. I believed in the Samsung brand. Sadly they were all right. I ordered the dryer and waited to install it after my floors were done. Not only was the dryer broken but they refuse to replacement and now I have to deal with a lengthy and inconvenient repair process that will take months. Never will I ever purchase a single product of the Samsung brand ever again. While my business may not represent more, at least with me, they will lose more in unrealized business than they will win in making me keep that useless dryer which came in broken unable to perform a single cycle. Enjoy my money for the last time ever.

Review from Samsung US
Helpful?2H3WX9VW3JJK15262618047
reply from Samsung Care

Hello there. Thank you for your review. We would love to discuss your dryer to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1145394933) to help our team pull up your information. Have a great day. ^Camille

Apr 17, 2024
Adam B
2 out of 5 stars review

Terrible overall experience - for Samsung & AJM.

Two brand new Samsung MAJOR appliances arrived today at my new home, this Dryer being one of them, and BOTH new appliances were damaged, the washer was clearly damaged with a very large dent in the side corner (delivery was rejected), the Dryer (this product) had many cosmetic damages, scrapes and dents on the left side. To be perfectly honest, I took out special financing to be able to afford this combo situation, and the seller gave me an inconvenience type refund of 15% but I had to pay for a missed item to INSTALL the washer itself.... the one that was damaged. The whole experience sours me on owning any new Samsung Major HouseHold Appliances long term. This really stinks. I am very opposed to Samsung major appliances and AJ Madison for the all around terrible conditions, service, over-charging of every detail item, and wait time. Now I have to wait over ANOTHER week just to get a washing machine delivered, while the cosmetically damaged Dryer sits in the new laundry room. How embarrassing.

Review from Samsung US
Helpful?2H3WX9VW3JJK15262618047
reply from SEA Care

Hello Adam B, We would love to discuss your dryer to determine how we can best assist you with your delivery experience. Please get in touch with us via one of the following options for further assistance: 1. Customer Care: 1-800-726-7864(1800-SAMSUNG) 2. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us 3. Facebook Messenger: http://m.me/Samsungsupport 4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Please provide us with this reference number (1147056518) to help our team pull up your information when you message us. Have a great day. ^Charles

Feb 17, 2023
Anonymous
5 out of 5 stars review

Great Dryer

[This review was collected as part of a promotion.] When the dryer was first delivered I opened it up and couldn’t believe how big it was inside! I have still yet to fill this all the way up and it is large enough to put my king sized comforter it. The dryer is very simple to work, you just select your setting by turning the knob and you can add extra features with the buttons listed. My favorite feature is the wrinkle prevent chime, this was it notifies me before my dryer shuts off so that my clothes will not sit in the dryer and wrinkle! I also am very impressed with the wet sensor and how it will quit drying your clothes early if they are finished, this way you are not over drying your clothes! The lint try is very easy to empty and it really takes a lot of loads to start filling it up, which I was really surprised by! I would highly recommend it!

Review from The Insiders
Helpful?2H3WX9VW3JJK15262618047
Dec 6, 2024
Ty Johnson
1 out of 5 stars review

Samsung Appliances Don't Hold Up

Want to pay 1200+ for something that doesn't last. Buy this! They don't have a single certified tech in my state, and Your local techs wont be able to fix small problems on it. I totally regret having this as a washer. just waiting for the dryer to go out too......

Review from Samsung US
Helpful?2H3WX9VW3JJK15262618047
reply from Samsung Care

Hello Ty Johnson, We want to inquire more about what transpires with the dryer and would like to assist as soon as possible. You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Jan 2, 2025
zdozdo
5 out of 5 stars review

Nice Dryer

[This review was collected as part of a promotion.] Very nice dryer. I ordered the washer also and they look so great together. I love that it notified me of any vent blockages and stuff like that. I honestly feel that is a lifesaving feature. A relative of mine once had a vent blockage catch fire so I feel this is an important feature. My clothes are dry and wrinkle free and I love the little song.

Review from Samsung US
Helpful?2H3WX9VW3JJK15262618047