I got this for Christmas. I was so excited! I have been wanting one for a while now. Tried to use it that evening. It was supposed to cook for 20 min. It turned off after 14 min. It would not turn back on. Even after cooling and tried the next day. It just quit.

I was excited for all that it offered. I purchased this today ready for some crispy wings, nope. We literally had to press and hold the button for the thing to stay on. We moved it 3 times thinking it was too close to other things. I'll mess with or again tomorrow, but it's probably going back to Sam's.

We bought one in June 2018. In Oct 2018 it died, and it did it while just sitting on the counter overnight. Woke up to display just flashing. Unplugged for 10 or 15 minutes to see if it would reset. It did not. Returned and Sam's thankfully refunded our money. Loved the way it worked and the arrangement, but it lasted only 4 months.

I had the previous XL model and it broke recently. We replaced it with this one, excited to have the racks. After just a couple of uses the door wouldn't work well and the sensor wouldn't allow the machine to turn on. We exchanged it for another one and after one use had the same result. We wanted to love it, but decided after trying two different machines to give up. When we returns the second one the manager said he had the same problem with his as well.

This purchase was my second air fryer. I use the first one almost daily (another brand) and love it. I mostly use it to cook frozen french fries for my grandchildren and chicken and fish for myself. The only problem is that it is too small to cook more than 2 servings at once. I bought the Power AirFryer Oven thinking I was upgrading to a bigger more powerful model that would cook much more food in the same amount of time, especially since it comes with three racks. Wrong- only the top rack gets the heat. I complained to the manufacturer and was told that you have to rotate the racks which takes three times as long. In my opinion, this defeats the whole purpose in buying the oven. It also seemed to take a little more time for the things I was use to making. I returned mine.

This was the best thing ever....until the unit got too hot and warped the door. Now, you ask? In order to get the oven to start, I have to close the door repeatedly until the light *finally* goes off and it starts....only to stop as soon as it gets a little hot....repeatedly. Guess what? I get to close the door a bunch more times to get it to start again...and we repeat this until I give up and cook the items somewhere else...like the real oven. So - I chat with”customer service.” They disconnect my chat 3 times by letting it time out (looking things up to “help” me) or ask me questions that require me to look something up - voila, disconnected again! I finally figure out that I have to argue with the customer service chat guy “Allan” long enough to compose the email I am instructed to send to “corporate,” because he can't help me. Seriously? VERY poor customer service, VERY poor item - highly discouraged!

Rotisserie Chicken was awful. I followed all of the directions and was super hopeful that this would be a great addition to our kitchen. I made Rotisserie Chicken and it was rubbery and flavorless. It made such a mess and was a pain to clean. This cumbersome kitchen appliance is NOT worth it for this recipe. I feel so disappointed that I am not sure if I will try something else. A waste of money and counter space for my family.

I just recently got a PowerAirFryer Oven and I can't believe how well it works!! I have used the rotisserie feature to make 2 Cornish game hens, the fry button to heat and (reheat) fries to crispy golden perfection, the dehydration button to make delicious beef (and turkey jerky) as well a healthy berry blend fruit leather! (Planning on making the dehydrated cheesy broccoli next!!) Everything came out perfectly, the recipes and instructions easy to follow, I can't wait to make new exciting meals! Highly recommend to anyone who wants the very from their meals!!

Basket lining chips after a few months(just after 60 day warranty). Trying to reach company is impossible. Same problem occurred with daughters Power Air Fryer, basket lining chipped. She could not reach the company. Surprised SAM's club would sell such poor quality.

I wanted to love this machine because its exactly what i was looking for, but i can't get rid of this plastic smell and taste. I used it 4-5 times now. The first batch of food was just straight plastic taste we had to throw it in the trash. Same thing the second time but it was less. So well i even let the machine run without food to see if the plastic smell goes away and i thought it got a lot less. How every it seems we just got used to the smell and even taste!? I haven't used the machine in a week and now when i turn it on again there is this strong plastic smell and the food just smells and taste plastic again :(... trash again. Also this air fryer can only be used alone at the same circuit breaker. I don't use any extension cords. I have a griddle grill that is also plugged in to the wall in a separate outlet but on the same circuit breaker. The circuit breaker can not handle this two working together at the same time. Maybe its normal but i wanted to mention it just in case. I would love this machine without the plastic smell and taste. Possibly my machine is defective also everything function!?At the moment i can't recommend it to anyone because i feel like its toxic :(