Hi, JeanJeanie. Thank you for taking the time to share your review regarding your LG LSEL6331F electric range. We always aim to engineer high-quality cooking appliances that deliver safe, dependable, and precise performance in your kitchen, and we want to help ensure your oven operates smoothly. When unexpected electrical sounds or visual sparking occur inside an oven cavity, it is crucial to safely manage power to the unit immediately to inspect the components. We recommend turning off the circuit breaker powering the range and carefully inspecting the interior heating elements or racking for any loose foil, grease build-up, or visible damage that could cause electrical arcing. Ensuring the oven walls and heating elements are entirely clean and free of leftover food residue can help prevent unexpected operational noises. For additional reference on normal and unusual sounds during kitchen appliance operation, please visit https://www.lg.com/us/support/help-library/lg-range-troubleshooting-noises-during-operation--20152319652956. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hi, Jean. We appreciate you sharing your experience with your LG LSEL6331F Range, and we understand how it affects your kitchen when unexpected noises or sparking interrupt normal use. We want you to feel confident using your appliance, and your feedback helps us see what’s been happening on your end. When a range makes popping or sparking sounds, confirming that the cookware has a flat base, ensuring the surface is clean and dry, and checking that the unit is level can help stabilize heating while a technician evaluates the internal components and cooktop surface. You can also review guidance on operational noises here: https://www.lg.com/us/support/help-library/lg-range-troubleshooting-noises-during-operation--20152319652956 If you’d like us to take a closer look or assist with next steps, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James

Hey there. Safety is a top priority, and we want to make sure you have the right resources to prevent this from happening again. Please reach out to LG at **800-399-3265** from **9 a.m. to 6 p.m. ET, Monday through Friday**, or email **lgrange.recall@lge.com** for guidance on using the **Control Lock or Lock Out feature** on your range. You can also visit **[https://spr.ly/6427L71P7](https://spr.ly/6427L71P7)** to request a **free warning sticker** and instructions on where to place it for added safety. For more **Range and Oven Safety** tips, check out **[https://spr.ly/6428L71PC](https://spr.ly/6428L71PC).** If you need further assistance, please send us a **private message on social media @LGUSSupport**, and we’d be happy to help! ^ Diego

Hey there! Thank you for sharing your review about your LG range. A spotless range is always the go-to, especially since this is essential before cooking a delicious meal. We recommend using an electric range cleaner and a glass cleaning sponge to wipe off the glass cooktop. You can check out more details here: https://shorturl.at/JUj9V. We'd love to look into your burner further, so please private message us on social media @LGUSSupport with your contact information. We'll be happy to look into this with you together! ^Joslyn

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Hey there! We appreciate you bringing this to our attention. Your feedback is important, and we'd be happy to help further. Please reach out to our LG Service Team at 1-800-243-0000, and our team will be more than happy to explore possible solutions and assist with the repair process. Or you can send us a private message on social media @LGUSSupport with your contact details, model number, and details about what's happening with your range. Our team will prioritize this and work with the appropriate service provider to expedite a resolution. We're here, and we're ready to help! *Josh

Hello, Noelly! We appreciate you sharing this wonderful feedback about your LG appliances! It’s great hearing that your full kitchen setup has been such an amazing experience and that you’re enjoying everything about your LG units. Nothing beats a home upgrade that delivers both style and performance! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hey Michelle! Thanks for getting in touch and letting us know about the issue with your electric range. We're eager to check out your electric range because we understand how crucial it is for you to have a worry-free experience with your appliance. Feel free to shoot us a message on social media at @LGUSSupport with your personal information and serial number. We're here to help. ~Ivy

Hey there! You should always feel at ease whenever you're using the cooktop on your LG range. So we can help make that happen, please send us a private message on social media at @LGUSSupport with your contact details and model number. We're ready to look into this further with you! *Josh