Hey there! We appreciate you bringing this to our attention. Your feedback is important, and we'd be happy to help further. Please reach out to our LG Service Team at 1-800-243-0000, and our team will be more than happy to explore possible solutions and assist with the repair process. Or you can send us a private message on social media @LGUSSupport with your contact details, model number, and details about what's happening with your range. Our team will prioritize this and work with the appropriate service provider to expedite a resolution. We're here, and we're ready to help! *Josh

Hey there! Thank you for sharing your review about your LG range. A spotless range is always the go-to, especially since this is essential before cooking a delicious meal. We recommend using an electric range cleaner and a glass cleaning sponge to wipe off the glass cooktop. You can check out more details here: https://shorturl.at/JUj9V. We'd love to look into your burner further, so please private message us on social media @LGUSSupport with your contact information. We'll be happy to look into this with you together! ^Joslyn

Hey there. Safety is a top priority, and we want to make sure you have the right resources to prevent this from happening again. Please reach out to LG at **800-399-3265** from **9 a.m. to 6 p.m. ET, Monday through Friday**, or email **lgrange.recall@lge.com** for guidance on using the **Control Lock or Lock Out feature** on your range. You can also visit **[https://spr.ly/6427L71P7](https://spr.ly/6427L71P7)** to request a **free warning sticker** and instructions on where to place it for added safety. For more **Range and Oven Safety** tips, check out **[https://spr.ly/6428L71PC](https://spr.ly/6428L71PC).** If you need further assistance, please send us a **private message on social media @LGUSSupport**, and we’d be happy to help! ^ Diego

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Hello, Noelly! We appreciate you sharing this wonderful feedback about your LG appliances! It’s great hearing that your full kitchen setup has been such an amazing experience and that you’re enjoying everything about your LG units. Nothing beats a home upgrade that delivers both style and performance! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hey there! You should always feel at ease whenever you're using the cooktop on your LG range. So we can help make that happen, please send us a private message on social media at @LGUSSupport with your contact details and model number. We're ready to look into this further with you! *Josh

Hey Michelle! Thanks for getting in touch and letting us know about the issue with your electric range. We're eager to check out your electric range because we understand how crucial it is for you to have a worry-free experience with your appliance. Feel free to shoot us a message on social media at @LGUSSupport with your personal information and serial number. We're here to help. ~Ivy

Hi there! Thank you for sharing your experience with the LG LSEL6331F. We appreciate your feedback and understand how important a back light panel is for ease of use. This is important to us for our product and services improvement. -Shae