Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.

Hi there. Thank you for taking the time to leave us a review on the electric stove. We understand the importance of keeping your pots in good shape and would happily look into the issue further. When you can, please send us a private message on social media @LGUSSupport... ^Anthony

Hi, there. Thank you for sharing your experience with us. It’s great to hear that your LG Range (LSEL6331F) model is performing so well, with powerful burners, a reliable warming zone, and an oven that heats quickly and maintains temperature with ease. This unit stands out with its sleek slide‑in design, EvenHeat technology for consistent baking, and UltraHeat burners that provide strong, responsive cooking performance. Its intuitive controls and modern styling make it a stunning and efficient addition to any kitchen. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Hey there, we really appreciate you taking the time to share your feedback with us. We totally understand that this issue can be quite inconvenient, and we want to assure you that we're here to help. Whenever you have a moment, please feel free to send us a private message with your contact details, as well as the model and serial number. We'll make sure to look into this for you. Thanks! ^Anthony

Hi, Jean. We appreciate you sharing your experience with your LG LSEL6331F Range, and we understand how it affects your kitchen when unexpected noises or sparking interrupt normal use. We want you to feel confident using your appliance, and your feedback helps us see what’s been happening on your end. When a range makes popping or sparking sounds, confirming that the cookware has a flat base, ensuring the surface is clean and dry, and checking that the unit is level can help stabilize heating while a technician evaluates the internal components and cooktop surface. You can also review guidance on operational noises here: https://www.lg.com/us/support/help-library/lg-range-troubleshooting-noises-during-operation--20152319652956 If you’d like us to take a closer look or assist with next steps, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James

Hi, JeanJeanie. Thank you for taking the time to share your review regarding your LG LSEL6331F electric range. We always aim to engineer high-quality cooking appliances that deliver safe, dependable, and precise performance in your kitchen, and we want to help ensure your oven operates smoothly. When unexpected electrical sounds or visual sparking occur inside an oven cavity, it is crucial to safely manage power to the unit immediately to inspect the components. We recommend turning off the circuit breaker powering the range and carefully inspecting the interior heating elements or racking for any loose foil, grease build-up, or visible damage that could cause electrical arcing. Ensuring the oven walls and heating elements are entirely clean and free of leftover food residue can help prevent unexpected operational noises. For additional reference on normal and unusual sounds during kitchen appliance operation, please visit https://www.lg.com/us/support/help-library/lg-range-troubleshooting-noises-during-operation--20152319652956. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James