Nice trash can!

Love it

Love it!!

We've had two previous Nine Stars Motion Sensor trashcans; lasted years. In fact, our old one is still working. But we saw this one and liked the new style, so we ordered it. The first one came in with two dents in it. Contacted Nine Stars both by phone and email and did not receive a reply. So I called Sam's CS and the lady shipped a replacement immediately and sent us a prepaid return label for the damaged one. Got the new one - no dents, so that was good. It's been three weeks now and within the past week the lid simply doesn't open. At other times it doesn't close completely and we have to shut it manually, rather defeating the whole purpose. We put new batteries in AGAIN, just in case, but it's still not working. Based on the lack of response from Nine Stars, we're going to return it. It's much lighter weight than our old one, too. Luckily, we didn't throw that out, so back into the kitchen it goes. And I did eventually just a couple of days ago, get a response from "Angela" at Nine Stars to my email: saying that they could not reply to my email, as their email address was "under construction". What??? How did she email me then? I only wish I was joking. Kudos to Sam's Club for their excellent customer service. Thumbs down to Nine Stars.

Plastic feels very cheap. Doesnt feel sturdy at all for the price you are paying for it.

I needed a trash can for our guest house so I bought one at local walmart while doing grocery shopping. Well? I got home and installed batteries, turned it on and nothing worked, and have to go back and get a new one, and hope this one works, it is a fair price compare with ITouch we bought on line, hope it will last.

I was very happy with this product. Then at two years old the lid stopped working. I tried changing all the batteries and I cleaned everything - nothing helped. Contacted Mfg Ninestars - did not receive a reply. It should work for longer than two years, and the Mfg should reply to inquiries. I DON'T RECOMMEND BUYING THIS.

Even with new batteries, the lid opens when it wants to. The inside containers don't come out, so it's a hassle taking the bags out. The plastic lid liner is flimsy so it doesn't hold the bags good. I hate I ordered this trash can. I used it about two weeks and it's been in the box ever since. I put it to the side to return it, and began using my old Walmart trash can again. I forgot to return it, and now I'm stuck with it.

The tall kitchen garbage can works perfectly and we are completely satisfied with it until 3 months later. It stays open all the time and only closes when you wave your hand in front of the sensor. Waits a few seconds, opens again and stays open indefinitely until u wave your hand again. The company who manufactures the cans, had a card inside asking NOT to return product but to contact them instead. I did that within a hour of opening it, and included this video. That was 2 days ago without a response. I’d love to give this a 5 star review, but seeing as only have of what I received works and the manufacturer doesn’t want to make it right. I’m afraid 1 star is all I can give.

After about 6 months the trash can stopped fully opening and closing with the sensor only partially opens. Have changed batteries multiple times but very disappointed in how long this lasted. Was great for the first 6 months but after that the sensor is useless and have to open and close by hand.