I just purchased this portable unit and am truly impressed with the ease of use and engineering applied to the generator. After having evaluated several manufacturers, this inverter represented the best choice for my residential emergencies that includes several power options of wattage output and alternate fuels.

Followed start up guide and it wouldn't start. Didn't want to be too invasive as to void the warranty so I called support. Surprisingly I got through quickly. Tried everything they suggested along with items listed in the email they sent to establish a case number Waited 5 days and no return contact so I started snooping around under the service covers with a flashlight and found a disconnected blue wire under the gas tank. Plugged it back together and everything worked just fine. Ran on gas and propane.

I bought this generator to replace an older model and I was pleasantly surprised at how easy it starts up and operates. I am impressed with the instrumentation and the amount of info I can get from the control panel. I've never experienced that before and it makes this generator so much easier to use. I can handle the load I put on it with ease which came in handy during the last time the power went out.

I had researched and found this was the product which matched everything I wanted, however it was out of stock, with a terrible year for hurricanes and winter coming I didn't expect to get one. Other generators were available but lacked the build quality, price and dependability I had researched. I was prepared to wait and glad I did because a month later this generator was back in stock. Setup was a breeze, started up no problem. The no tool access panels are awesome which will make maintenance a breeze. It's heavy but that was expected, however the handle and wheels maneuver it with ease. I have no more worries for Maine winters, this was my first ever generator purchase and very very pleased. I also purchased the Igen Tent, good to go! The bonus cover will make this product complete

I bought this to use on my RV but ended up powering my house during Hurricane Milton for three days. Super quiet, much quieter than non-inverters, battery start for easy starting (although pull start is not hard either), and can burn propane which is cleaner, less messy and safer than gasoline. Overall a great unit. It would have been nice to have more 115 V outlets as it has only two but that is not a dealbreaker.

Bought after another extended power outage after a hurricane. It powers our house easily, including 2 large refrigerators and a room air conditioner. Obviously not 240VAC appliances, but enough to be comfortable for an extended period. Two more were purchased by friends and family.

Bought this and 2 more. Another 5000c and a 1500c. All 3 work flawlessly and I could not be more pleased. Outperforms by neighbors Predator and he paid twice what I did. (Idiot) The dual fuel will be especially useful when gas is scarce because the station have no power to pump it like after the hurricane last year.

I just took delivery of an IGen11000DFc which is an upgrade from an IGen4500. The 4500 ran for 10 straight hours last week without any issue and got us through Hurricane Milton. We upgraded only because we needed 240 volt support to run our new septic pump .Everything was very tidy with the new unit. I like the no-screw side panels which easily come off. The oil drain hose was a pleasant surprise as I had added one to my IGen4500. I hooked up the battery, swapped the spark plug for an NGK and I'll add a magnetic drain plug as soon as it comes in the mail. I've been through 2 hours of no load break in without issue followed by an oil change. Tomorrow will be a partially loaded run. After that, I'll test it connected to the house. We added an Easystart on our AC, so I'm interested to see how the Igen works with it. These inverter/generators rock!

I just went through the easy to follow setup guide. All features work as advertised! The generator is quiet, starts right up with both gas and LPG options. The remote start is a great added bonus! Will not have to go out in the heat or the cold to get things running for my needs.

I have had my iGEN4500DF for a little over a year now. I have used it with both gasoline and propane and have never had a problem with either. I have never used the pull rope to start it as it has always started with the push button or remote fob. It is quite portable, and very quiet. It powers everything I need in the event of a power outage. I am extremely satisfied with the product.