Unit shipped well and well packaged. Start up was simple, except the battery in the remote was weak and I had to replace. It is a heavy unit and definitely needs the wheels to move around. The assembly of the wheels was a little troublesome, but nothing a hammer would not correct. Overall very pleased with and would recommend to someone looking to power most of your house. Emailed support a question about floating the neutral on this unit and was provided a generic answer after a two week wait... Hoping the website will eventual provide.

while it has not been put in use as yet for power failure it is of high quality. It was easy to assemble though I little heavy for me (I am nearly 70) once together it rolls easy. Access to the oil stick was easy and with the included funnel it was no problem filling with the oil. Oil is provided however since it can get quite cold here in Wis I chose to put 5w-30 instead since our temps can get well below zero in winter months and chart recommended that for lower temps. I am having a transfer switch installed to power up my well pump and a few other circuits which this generator should have no problem with its rated 11000 watts. Most household appliances run on gas and do not care to power up AC so this unit will perform great.

I bought this Generator after a series of Tornadoes hit the area.I wanted an Inverter Generator that was quiet, easy to start and had a long run time. This machine is quiet and easy to start and with about 2 gallons of Gas, it showed about 10 hours of run time without a load. I amvery pleased out of the gate.

Booth this generator and started with the manual. It walked us through the hookup and break in procedures in good detail. The printed maintenance schedule was very user friendly and easy to understand. We hooked the unit up to propane and it fire after a few pulls for the first run. The unit had plenty of power and was nice and quiet for the amount of energy it produced. Overall great generator for the money. Hoping all goes well with service in the near future but so far a great product.

There are not many inverter generators this large, and this had all the features and a good quality reputation, at the best price. I wanted an inverter unit because it wouldn't damage electronics - but more importantly is more fuel efficient and quieter.

We just installed this at our 550 sqft. cabin, replacing a 13K commercial generator that was getting old. I'm so amazed at how silent this unit is. It has been running our cabin with no issue thus far, but will really need to test it over the coming months. I have high hopes!

I got this to replace a 17kw non-inverter generator that just uses too much fuel and when I need it, fuel is scarce...storm outage. I am very impressed with everything I've seen so far. It comes very well packaged and with everything needed to do the minor assembly required...and not cheap stamped wrenches, but solid tools. Excellent manual in real english! Started right up and performed perfectly. I can't comment on fuel consumption as we have not had a need so far this hurricane season. I hope we don't. Overall looks like excellent design and quality control. I'm very pleased.

Perfect size for my camper. Small enough and light enough to move around easily. Runs ac great. Super quiet. Running on propane only and works really well n no worries about the carburetor ever needing rebuilt. Oh and the remote start is just awesome. Definitely would recommend it.

With all the bad weather and losing power 2 times in one month is all it took. The electrician recommended this generator. Very easy to install and to get around. Love the option of being able to use both Propane and gas. Mainly will use propane to keep it cleaner. Not too much time to put together/install. Just the tires, handle, and rubber legs for friction/vibration.

Recently bought this unit, assembled it, filled with oil and did the 5 hour run in. Used propane, hooked up, did the 2 second hold on the panel start and it fired up on the first attempt. Ran great, did the run in at less than 50% load and it ran very smooth. excited to put it under a bigger load. Very happy with the unit and also the price.