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Customer reviews for Westinghouse 3,700/4,500-Watt Dual-Fuel Inverter Generator (CARB Compliant) for
Westinghouse 3,700/4,500-Watt Dual-Fuel Inverter Generator (CARB Compliant)
4.8 out of 5 stars
stars
9,506 ratings9,486 reviews
  1. 5 stars80% (7,651)
  2. 4 stars17% (1,580)
  3. 3 stars2% (152)
  4. 2 stars1% (56)
  5. 1 star1% (67)

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Showing 5,541-5,550 of 9,486 reviews
Aug 24, 2024
Reviewer name: Ed700
3 out of 5 stars
3 out of 5 stars review

Oil Mess

When I unpacked this yesterday, the plastic bag that it was in had quite a bit of oil inside. After removing the bag, found that the cap on the oil drain hose was never secured. There was oil on the side cover, rear cover, and the shield on the bottom. I spent about 2 hours, mostly on removing all of the panels so I could clean them, along with wiping down the frame and other components. I just ran it for the first time and was extremely happy with how quiet it was. Enclosed is a picture of the shipping bag and the bottom pan.

Review from westinghouse.com
Helpful?1X9ZG67VOAGW15258307712
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Zach - Westinghouse

Aug 23, 2023
Reviewer name: Chip123
5 out of 5 stars
5 out of 5 stars review

Very nice generator

This generator has some very welcome features - such as the handy pull-bar, double lifting handles, and wheels that make it easy to move around. In addition, it is very quiet with plenty of power for most common applications. The remote makes it easy to start and stop the generator while working with power tools on a project, thus avoiding the necessity of constantly going back-and-forth to the machine. The process of adding oil is a bit of a pain, requiring one to unscrew the funnel, then screw in the filler plug, screw the funnel back in, and so on, to check the level of the oil as it's being added. Otherwise, it seems to be very well-built and is attractive to look at, as well.

Review from westinghouse.com
Helpful?1X9ZG67VOAGW15258307712
Oct 25, 2019
Reviewer name: New Gen
5 out of 5 stars
5 out of 5 stars review

First Generator

I had been researching a generator for our new RV and believe we made the right choice on the Westinghouse IGEN4500DF. Once I took it out of the box and read the instructions I finished setting it up. Only downfall I had from instructions was for me to fill entire bottle of oil into the engine. I didn't use it all but still it was leaking out. Cleaned up the excess and closed the drain plug. Hooked up the Propane and put enough gas in to start. Okay, now I ready to start. It took a couple of tries and review of instructions but it started up. Then I switched over to Propane and you can here it convert. Let it run for a little bit and switched back to gas seamlessly. Remote worked like a charm. I can't wait to take it out camping and enjoy my new Westinghouse I GEN4500DF.

Review from westinghouse.com
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Jan 11, 2023
Reviewer name: Vanner514
2 out of 5 stars
2 out of 5 stars review

Generator fine the leaking gas not great

I found out today that if you leave the gas valve on that the gas will leak out of the regulator. I purchased this generator for the remote start feature. If you have to go to the tank which is right next to the generator to turn on the gas why do you need a remote start/stop. For this reason I would not recommend this generator.

Review from westinghouse.com
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reply from Customer Care

Thank you for the review. If you have any questions or needs, please get in touch with customer support at the number in your manual.

Jul 23, 2024
Reviewer name: choia2nd
3 out of 5 stars
3 out of 5 stars review

incomple specs

Product shopped without battery. Lots of confusion why and what jas to be done. Manual makes no reference to battery ( model no etc) however the product clearly has a cover and space for that. One wonders if you can start the unit as shipped or missing parts must ne purchased separately.

Review from westinghouse.com
Helpful?1X9ZG67VOAGW15258307712
reply from eComm

Hello, you purchased the iGen5000DFcv or iGen4500DFcv which do not come with batteries. Our upgraded models iGen5000DFc and iGen4500DFc do come with them but are more expensive. If there is anything we can do to help please let us know at 1-855-944-3571 or support@wpowereq.com. Thank you, Westinghouse

Apr 13, 2020
Reviewer name: Mkoz
5 out of 5 stars
5 out of 5 stars review

wife loves it

I bought this to replace a standard generator for our camp. My wife loves the push button/remote and mostly to quiet of this unit. I haven't run is thru any heavy duty yet still being broken in. already thinking about a second to slave and have 2 for a house backup

Review from westinghouse.com
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Apr 11, 2021
Reviewer name: Airstream T
2 out of 5 stars
2 out of 5 stars review

Amazing Generator But flawed

Bought a pair of these to run in parallel, the features seemed amazing and it was exactly what I was looking for to power my RV. But one of the pair of generators kept overloading right out of the box while the other operated perfectly. I managed to isolate the issue to the motor of one of the pair and am now in the process of making a warranty cliam. Very disappointed to have to deal with this while my family is trying to enjoy camping. Now we are delayed while Westinghouse deals with this, lord only knows how long that will take.

Review from westinghouse.com
Helpful?1X9ZG67VOAGW15258307712
reply from Westinghouse

Hi, We're so sorry to hear about this! Please reach out to us directly at customercare@wpowereq.com and we would be happy to get to the bottom of this.

May 22, 2023
Reviewer name: 4sjKS
3 out of 5 stars
3 out of 5 stars review

Easy set up but...

Engine oil found on the unit when I removed the plastic. Strap to hold the battery was hard to find. Once I did find it, it was severed during shipping and I was unable to use it which was disappointing. Other than that, we finished running it for the 5 hour break-in period and all seems to be working fine.

Review from westinghouse.com
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reply from Customer Care

Thank you for the review. If you have any questions or needs, please get in touch with customer support at the number in your manual.

Nov 22, 2020
Reviewer name: Joeg4go
5 out of 5 stars
5 out of 5 stars review

Great Generator

I bought the igen4500DF 20 days ago and am impressed with the quality and features. I have only run it with gas so far, but I'm confident this unit will meet our needs. The left side panel was cracked upon delivery. I was able to contact support easily on a Sunday. The parts department obviously wasn't open an but a case was opened. I am sure this will be resolved quickly.

Review from westinghouse.com
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May 13, 2019
Reviewer name: Michigqn Camper
4 out of 5 stars
4 out of 5 stars review

Great noise level for a generator with this capaci

We just purchased this generator to provide power for our camping trailer at rustic campsites. We wanted one with enough capacity to allow us to use the air conditioner. At no load the noise level is great though the noise increases as load is added, still running a shop vac as a load the noise from the shop vac was much louder than the generator. It is still much quieter, smaller and lighter than the generator I use at home to run power tools outside. The wheels and carry handle are a big help though its still heavy to lift into the bed of my truck. Out of the box added oil and gasoline. Initially wouldn't start after 2 tries with remote and 1 with push button (6 tries total) and 2 with pull cord, flooded it. Let it set for about 30 minutes and it started right up with remote. After sitting for a week tried starting it twice with the remote (4 tries total) but it wouldn't start probably flooded again. After 30 minutes started right up. Looking forward to using it at the campsite!

Review from westinghouse.com
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