Upon arrival the generator arrived with a couple of accessories out of the bag. Additionally, many hand prints all over the unit, which led me to believe that the unit was assembled that way or it is a unit that was returned. Upon starting the unit, it tends to surge up and down. Wrote Westinghouse but have not heard from them as of yet.

Would not start out of the Box. This is a closed frame unit. Had to disassemble to Plug in a wire for the automatic choke. This would be an easy fix at the factory .So that the customer would not have to do this. It is running good now. Would have rated higher if not for the choke problem

We lose power frequently. Having a big generator that makes a lot of racket I wanted something that was smaller and quieter to run overnight. This generator fits our needs perfect to power 2 sump pumps, 2 refrigerators 1 freezer and some lights. Can't beat this generator for the price.

I have been procrastinating on buying one of these, but the latest storm convinced me this is a good idea. Consumer Reports highly recommends this this unit, so I will give it a try. The unit arrived in excellent condition with all parts required. As a dual fuel, I expect to be able to keep it going regardless of some area issues in supplies.

The Texas Winter Storm of 2021 was an eye opener for my family. With an infant at home, not having a backup to grid power in these times was a risk I couldn't take any longer. This purchase has given me complete piece of mind knowing I have a backup emergency power source for my family. The dual fuel option is great since gas shelf life is so short. Inverter model is safe for all electronics, etc. All you need!

We used this for one night, ran it for 15 minutes and then when we went to turn iton again it was dead. The battery arrived dead, so it needed to run longer in order to charge up. However this took a day to figure out, called customer service 800 # put in a ticket. Lady who took info nice, but had no idea how to help. No one ever called/emailed back on our ticket, it came with the wrong manual. So after downloading the correct manual we realized we could plug it in to our car to charge the battery, one hour later, we were able to start it. Rough first time, but I think it will be fine. SUPER quiet! I would like another month to review this, but I want the cover now, so one night and review it is!

I just got this on time shipped direct. I started without any issue (recoil start only version). It is very quiet compared to another brand traditional generator. There was no damage to the generator during shipment. I have only done a quick test and it puts out power. Time will tell but this is only a power outage backup so it won't get heavy use (Hopefully!!)

shipped quick was well packaged put oil gas in it connected the battery(very easy) and it started right up and did what it is designed to do it is almost silent the only down is the serial nr is on a paper tag on the back and the numbers rubbed off in shipment

Bought this generator to be ready for the next wave of California intentional brown-outs. Wanted something quiet, so my popularity in the neighborhood wouldn't increase if my house had power vs everyone else! This inverter generator does the trick. For the first start, I used the remote to check the initial build and packaging effectiveness... fired up in 3 seconds, all options work, couldn't be more pleased. Highly recommend if you need the same.

I bought this for our new RV. We made a trip last month and used the unit for the 1st time. I have to say that the FOB is the best feature I have seen on a generator/inverter. To be able to turn the device on and off without having to get out of the trailer is so great.