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Customer reviews for Westinghouse 3,700/4,500-Watt Dual-Fuel Inverter Generator (CARB Compliant) for
Westinghouse 3,700/4,500-Watt Dual-Fuel Inverter Generator (CARB Compliant)
4.8 out of 5 stars
stars
9,506 ratings9,486 reviews
  1. 5 stars80% (7,651)
  2. 4 stars17% (1,580)
  3. 3 stars2% (152)
  4. 2 stars1% (56)
  5. 1 star1% (67)

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Showing 1,791-1,800 of 9,486 reviews
Aug 16, 2023
Reviewer name: Weston
5 out of 5 stars
5 out of 5 stars review

Great Generator

I purchased this generator to provide an emergency backup power source for my home. I have got it all set up and have run it for a break in period and tested it, and it works exactly as advertised! I believe the high power output, CO safety shutoff, and dual fuel source option make it a safe and versatile generator. Parts are hard to source, as Westinghouse either does not have them in stock or does not have them listed on their website at all, but otherwise I'm very happy with this generator and have peace of mind knowing it will keep my family and me powered through an emergency!

Review from westinghouse.com
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May 22, 2024
Reviewer name: Jjivory1
4 out of 5 stars
4 out of 5 stars review

Works well but one bolt stripped

Everything seems to be working well so far. I have tried it running on gas and on propane with some different loads. Only complaint so far is where one of the bolts fastens the control panel to the generator is stripped. I just added some blue lock tight and will see if that works, but I kind of doubt it since the bolt just slides in and out without even twisting it.

Review from westinghouse.com
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Dec 22, 2021
Reviewer name: Dee
2 out of 5 stars
2 out of 5 stars review

Bought this unit in 2019, only have 12 hrs of run time from starting it monthly, after looking online and seeing the issues with starting is a common problem that Westinghouse knows about.. I recently brought the gen outdoors to use and have had troubles starting when it's cold outside.. I called Westinghouse to ask for assistance they sent me a case file number, 2 days ago . Still waiting to hear from them??. I was considering buying the 9500-12500 watt unit for my cabin as back up ? Having second thoughts about there customer service after sales????

Helpful?1X9ZG67VOAGW15258307712
reply from Westinghouse

Hi, We're sorry to hear about your experience with your iGen4500DF. Thank you for taking the time to let us know. We would be happy to get to the bottom of this for you. At your earliest convenience, please email us at customercare@wpowereq.com with your case number and we'd be happy to escalate your case for you. Have a great day,

Aug 4, 2022
Reviewer name: Garrett M
5 out of 5 stars
5 out of 5 stars review

Reliable Winter Storm Hero!

Sure, I've used my Westinghouse inverter / generator to save the day when the church pancake breakfast needed more power to supply the electric griddles. But I was most grateful to have my reliable dual-fuel inverter during San Antonio's "snowmageddon" when we lost power for three days in February of 2021. The generator ran as-needed to keep us from loosing all the food in our fridge. Since it's an inverter, I knew I could rely on it to supply "clean" steady power to more sensitive electronics like my handheld amateur radio, which served as our backup communication since we didn't have cellular service at our house. The ability to run off propane meant I didn't have to worry about running gasoline dry for long-term storage but I still had gasoline in case the propane ran out. This full-featured inverter / generator helped make our 3-day blackout a breeze such that we were able to comfortably support not only our family with 5 small children, but also my wife's brother and his wife that stayed with us during the storm.

Review from westinghouse.com
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Nov 5, 2021
Reviewer name: R.None
5 out of 5 stars
5 out of 5 stars review

Dual Fuel

Bought this a couple days ago for occasional power outages (once or twice a year). Using propane tank (have not put gas in) to avoid having to drain or worry about gas getting old. Runs well so far, but only used 1 hour. Have not had outage to test for longer use.

Review from westinghouse.com
Helpful?1X9ZG67VOAGW15258307712
Sep 7, 2023
Reviewer name: Andy S.
5 out of 5 stars
5 out of 5 stars review

IT'S QUIET!!

I scoured the internet for all the qualities I wanted in an invertor generator and found them in this Westinghouse. I completed its break-in period in my backyard without a peep from the neighbors. It's quiet enough to be around while you talk on the phone.

Review from westinghouse.com
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Jun 28, 2022
Reviewer name: Dogg
4 out of 5 stars
4 out of 5 stars review

Operation

Had this generator for about 25 days. Been on one camping trip. Had an issue when it arrived with minor cosmetic damage due to shipping. Had to manually adjust the choke because it was sputtering on initial start up and run. Had a little problem with being able to read the oil level due to the oil cap being a yellow color and oil being new and clean. But one the initial issues were addressed it ran great and powered my camper off grid for three days on one tank of gas and a half a propane tank.

Review from westinghouse.com
Helpful?1X9ZG67VOAGW15258307712
Sep 20, 2023
Reviewer name: HappyJoe
5 out of 5 stars
5 out of 5 stars review

Like a Workhorse!

Bought this beauty about two weeks before a microburst, from a tornado active system, destroyed two of my trees and the Hydro-Quebec pole, ripping out the wires connected to my house. One thing led to another, and before you knew it three weeks went by (I have no time to describe the series of events that led to that unfortunate delay before electrical power was functioning again). Got the iGen 4500 DFc going, and it didn't fail me once during all that time. Well over 100 hours (broken up over the 20 days) without skipping a beat! Made things a lot easier! Would buy it again 10x over!

Review from westinghouse.com
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May 28, 2024
Reviewer name: Danny1Phoenix
5 out of 5 stars
5 out of 5 stars review

iGen 5000 purchased for the features

I just received this product and appears undamaged out of the box. I like the dual fuel option and will likely use propane the most. Purchased to use for RV and camping. After adding oil and attaching propane, it started right up. So far running smoothly during the break in timeframe. May add updates after using for more intended demands. Sound level as expected, like a muffled lawn mower. Much quieter than a standard generator.

Review from westinghouse.com
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Nov 22, 2021
Reviewer name: Sails RC
3 out of 5 stars
3 out of 5 stars review

Quiet

Started up out of box, ran for hour or so great. Next few days temp dropped int 40* and would not start. Last two times on different days had to take off maintenance cover held by 4 screws and manually control choke to start. Not happy with having to start this way.

Review from westinghouse.com
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