We really appreciate you taking the time to share your rating with us! This LG Range is a very good choice. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Hello there. Thanks for reaching out and providing that feedback. Customer feedback helps LG improve its products as well as its customer service. So believe me when I say, LG is listening. We are excited to hear that you are enjoying your LG Range. You are a valued customer. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line at(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Hi there. Thank you for reaching us. I'm so sorry to hear that the grates on your LG LSGL5831F stove are showing signs of wear and tear so quickly. It's frustrating and disappointing to see a new appliance not living up to your expectations. First and foremost, I want to acknowledge your dedication to proper cleaning habits, using Dawn spray only and avoiding harsh chemicals or steel wool. This shows that you're taking good care of your stove, and it's unfortunate that the grates are still not holding up. I understand your concern about purchasing new grates, and I don't blame you one bit. You should expect your new appliances to last a reasonable amount of time without showing excessive wear. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

We appreciate you being an LG customer and understand that durability is important. This isn’t the experience we want you to have with your range, and we’d love the opportunity to assist. You can find a self-help article by clicking here: https://tinyurl.com/9mt9mnep. Your feedback matters, and we want to ensure you continue to enjoy. If you continue having issues, reach us on social media at @LGUSSupport, so we can help. We're here for you! ^Jose

Hi, there. Thank you for sharing your experience with the LG Range (LSGL5831F) model. It’s fantastic to hear that this is the 15th unit you’ve installed for your clients and that they continue to be happy with their LG products. The LSGL5831F is built for strong performance, modern design, and reliable cooking results, and your continued trust in it speaks volumes. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Hi! We appreciate you sharing your experience with your LG Range. It’s wonderful to hear that it gave your kitchen the update you were looking for and that the sleek design is something you’re loving every day. A stylish upgrade that performs well is always a win! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James