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Customer reviews for Tempur-Pedic TEMPUR-Cloud Pillow for
Tempur-Pedic TEMPUR-Cloud Pillow
4.4 out of 5 stars
stars
6,485 ratings6,480 reviews
  1. 5 stars70% (4,570)
  2. 4 stars13% (817)
  3. 3 stars6% (367)
  4. 2 stars4% (276)
  5. 1 star7% (455)
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Showing 841-850 of 6,480 reviews
Jan 10, 2026
Reviewer name: No more neck pain
5 out of 5 stars
5 out of 5 stars review

Neck pain free rest

I was skeptical of these pillows when I was searching for a new pillow. Almost every morning I woke up with neck pain. After thinking about it, I decided to give them a try. Best decision I have ever made. I wake up with no neck pain and I'm sleeping better than I have in years! Will only buy these pillows from now on!

Review from Tempur World, LLC
Helpful?30U35EIDXCAU15254664313
Feb 8, 2026
Reviewer name: Restful sleep
5 out of 5 stars
5 out of 5 stars review

Supportive and comfortable

I was looking for another memory foam pillow to replace an old one I have been using for several years that is no longer made. The cloud pillow is the closest I could find to that. It is soft, but not too soft and provide support for my neck. I have been looking for a while for good pillows since my neck has been very sore. However, since sleeping on the cloud pillow, my neck is much better and I am sleeping!

Review from Tempur World, LLC
Helpful?30U35EIDXCAU15254664313
Jan 2, 2026
Reviewer name: Well rested
5 out of 5 stars
5 out of 5 stars review

Neck Saver

I have dealt with neck pain for years. I've tried many things, physical therapy, stretching exercises, standing desk, various pillows, you name it. Nothing seemed to work long term until I added the tempur-cloud pillow into the mix. I still need to keep up with my exercises, but I now wake up refreshed, pretty much pain free and life is good.

Review from Tempur World, LLC
Helpful?30U35EIDXCAU15254664313
Dec 3, 2025
Reviewer name: Florida
1 out of 5 stars
1 out of 5 stars review

Pillow Shrinking

I bought it less than seven months ago. The pillows themselves shrank. Their entire covering was torn. Regarding their warranty policies, this is not true. They send you a bacterial mask. Everything is in an email and pictures, and in the end they don't approve. I don't trust this company.

Review from Tempur World, LLC
Helpful?30U35EIDXCAU15254664313
Jan 12, 2026
Reviewer name: Happy gifting
5 out of 5 stars
5 out of 5 stars review

Loves it

I have one in my guest room currently. My Mom asked me to purchase her one for Christmas that it was such a great experience sleeping on that pillow so she is so happy she loves it. She said it is really helping her neck and she sleeps with a CPAP machine so it is a lifesaver.

Review from Tempur World, LLC
Helpful?30U35EIDXCAU15254664313
Jan 2, 2026
Reviewer name: Soft pillow seeker
1 out of 5 stars
1 out of 5 stars review

No returns

Got a headache the first night of use because it doesn't have enough support for my neck. Still in search of a soft pillow with support. I got the BOGO deal and reached out to try and return the extra pillow that I haven't even opened, but they don't do returns on pillows.

Review from Tempur World, LLC
Helpful?30U35EIDXCAU15254664313
Mar 2, 2026
Reviewer name: Sleepless in Texas
1 out of 5 stars
1 out of 5 stars review

Do not buy!! Worst Tempur-pedic pillow sells

I have a Tempur-pedic mattress i purchased awhile ago and i love it. I also have the travel pillow and comfort pillow which I also love. This pillow is terrible. I purchased it as a BOGO and upon receiving it I opened one pillow and used it for 3 nights and it was a total disappointment. It was so flat I couldn't sleep comfortably and it ended up hurting my neck. I am truly disappointed your company offers this product.

Review from Tempur World, LLC
Helpful?30U35EIDXCAU15254664313
Jan 3, 2026
Reviewer name: Ltpwv
5 out of 5 stars
5 out of 5 stars review

Unexpected Excellence

I bought these because they were buy 1 get 1 free, honestly, and the name is reputable. The reviews were good but you never know. These pillows improved my sleep and my neck pain immensely. I knew my old pillows weren't great but I didn't realize what a profound difference a good pillow can make. I wish I bought these right out of the gate, years ago, instead of wasting money buying cheaper pillows thinking I was saving money.

Review from Tempur World, LLC
Helpful?30U35EIDXCAU15254664313
Jan 19, 2026
Reviewer name: Dissatisfied
1 out of 5 stars
1 out of 5 stars review

Product Should be Renamed to Flat Rock

This product should not be classified as a pillow (or a cloud). The pillow is very dense, flat, and very heavy. It also does not fit any conventional pillowcases. It is not worth the money or the hassle. I am left with trying to dispose of the “pillows” only have purchased them about two months ago.

Review from Tempur World, LLC
Helpful?30U35EIDXCAU15254664313
Jan 20, 2026
Reviewer name: Not the best
1 out of 5 stars
1 out of 5 stars review

Sadly not worth the price

We ordered Queen and king versions of these. We hoped for something at least thicker than an inch. These are like sleeping on deflated pancakes. We have neck pain and these aren't the same Tempurpedic quality we have known in the past. Disappointed with the product

Review from Tempur World, LLC
Helpful?30U35EIDXCAU15254664313