I have an old Cloud pillow from 2013 that is far better than the new one...the new one is soft...but it goes flat. It doesnt maintain a certain integrity like the old Cloud pillow. It never fully flattened out. Tempur-Pedic quality has gone down the drain it seems. Now it seems all their products are made in Mexico/China. I have a mattress that still is amazing from the 90s...guess where its made? Sweden...quality...unlike today...sad

I bought it and tried it for 3 days, it got too flat after a minute of placing my head in it. It gave me neck pain, and the worse part was the customer service. After emailing customer service to return or exchange the product, they responded that their policy is that they can't accept returns. I'm so disappointed, and now I have an expensive pillow in my house that I cannot return, exchange, or use.

[This review was collected as part of a promotion.] I LOVE Tempur-Pedic products. I have a mattress and the conforming-soft pillow. My old pillow was ruined and had to order a new one. I wasn't sleeping. I was having neck and back pain and knew it was all from not having the right pillow. After ordering the wrong pillows I called customer serv. Where I found Paula, I now love Paula. She was so helpful, patient and she actually cared. She helped me find the right pillow and shippped me out 2 new ones. I received it in 3 days and I'm sleeping again, like a baby! My neck and back issues, better! Tempur-Pedic has great products with exceptional quality. Price is high BUT worth it. Their customer service is fantastic in a world where c.s. usually lacks. I will continue to buy their products for life!

Doctor told ke to get a Tempurpedic pillow when i explained about waking with a painful collarbone. Said he had one and it also helped his snoring. Helped mine to. Bought one for hubby- he loves it - threw his other pillow right away. We all think it's a great pillow.

[This review was collected as part of a promotion.] These are the most comfortable pillows I have ever owned. I have tried many different pillows over the years (including My Pillow which are very uncomfortable). From the first night of using them, my persistent neck pain upon waking seems to be gone! I plan to purchase more pillows as holiday gifts for friends and family. These are a remarkable product!

I'm a senior, and 5 ft tall. I had been using a pillow for several years that had the depression for your head. Comfortable if you always stayed in one position. I think I must have gotten half-awake to change position, and might have moved the pillow as well. I truly love my TEMPUR-Cloud Pillow. Doesn't matter what position, I am comfortable. I think I am sleeping much more soundly. I highly recommend this pillow!

[This review was collected as part of a promotion.] This pillow is so soft and it keeps its shape! I wish it was a little higher for me, I am a side sleeper and it kind of does go down quite a bit because of how soft it is but somehow I make it work.

[This review was collected as part of a promotion.] The pillows are incredibly soft and comfortable. As a stomach sleeper this pillows work wonders as they are definitely not too thick. My only gripe is that I usually have to get another pillow when trying to watch television in bed as my head sinks too much.

[This review was collected as part of a promotion.] I have struggled to get a good night's rest for months and I knew it was because I needed a new pillow but I just couldn't find one that was right for me. Now I barely wake up at night and feel well-rested! The name defines how it feels to be laying down with it. I feel like I am sleeping in the air, in the clouds!

[This review was collected as part of a promotion.] We bought our first Tempurpedic mattress about 17 years ago. When we noticed it was nearing the end of its life, we decided to try something different, something cheaper, something our good friends recommended us. We couldn't even get through the first two weeks on the new mattress before we knew we had made a mistake! All our old (and some new) body aches and pains came back, and there was no way we would be able to live 1/3 of our life on this thing. We promptly ordered another Tempurpedic and counted down the days until it arrived. The day it came was like Christmas in July - best gift we ever gave ourselves! We are free of all aches and pains again and are especially enjoying the new Tempur UP foundation under our Tempur mattress. So we discovered once you go Tempurpedic, you're Tempurpedic for life!