[This review was collected as part of a promotion.] It's soft but, unfortunately both me and my husband have had neck problems since receiving our pillows by mail mid-january 2022.

[This review was collected as part of a promotion.] Really comfortable pillow. It truly feels like you're sleeping on a cloud. I sleep 100x better than I did before and cannot recommend this pillow enough.

[This review was collected as part of a promotion.] Love this pillow! Most supportive memory foam pillow I've found! Wish it was a little more firm like the original version they had of this pillow but it is still great!

This pillow is a lot more firm than I expected. Purchased online so I didn't try it before buying. The Tempur material doesn't conform too readily when I lay my head on it. I would prefer a softer, more responsive material.

[This review was collected as part of a promotion.] I've searched a long time trying to find the perfect pillow. This one is soft without being too soft. Just the right amount of support no matter my sleeping position. I'm very happy!

[This review was collected as part of a promotion.] The pillows arrived when expected. I had had a Tempur Pedicure pillow years ago that I loved. These pillows are heavy and not comfortable. I was disappointed they were not returnable.

[This review was collected as part of a promotion.] I've now replaced all our bedroom and guest pillows with these and every guest raves about them! I'm a stomach sleeper, husband is a side and they work great for us both!

[This review was collected as part of a promotion.] I got 2 pillows one for me one for my son. He was having bad neck pain every morning and his pain has been greatly reduced since we started sleeping with these pillows

[This review was collected as part of a promotion.] I have been purchasing pillows for years trying to find the perfect fit. I love my cloud pillows! Finally the search is over!

[This review was collected as part of a promotion.] I have bad experience those pillows doesn't work for me so much neck pain not warranty not refund. Don't waste money on this