Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.6 out of 5 stars
stars
2,454 ratings967 reviews
  1. 5 stars75% (1,840)
  2. 4 stars15% (379)
  3. 3 stars4% (105)
  4. 2 stars2% (49)
  5. 1 star3% (81)

Member photos

  • +147 images
Sort by |
Showing 941-950 of 967 reviews
May 11, 2024
Reviewer name: Dave
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfy, sturdy chair

Comfortable enough.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the product. Please let us know if you have any suggestions on how we can improve our products to better serve you by calling us at 800-379-9773 or service@trueinnovations.com.

Dec 21, 2023
Reviewer name: Rob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Office Chair

Good value

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for this 5 star review!! We are so happy to hear that found a good chair at a good price! We appreciate your purchase and are here if you need assistance. Our customer service representatives can be reached by email at service@trueinnovations.com or by phone at 800-379-9773.

Jan 11, 2024
Reviewer name: Cynthia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Serta Office chair Is superb

Extremely comfortable

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your review, Cynthia. We really appreciate you taking the time to leave feedback. We are happy to hear that you like Serta's office chair and hope it will work well for you for a long time. If you need assistance with your chair, please contact our customer service representatives at service@trueinnovations.com or 800-379-9773. Thank you for being a valued customer.

Jul 31, 2024
Reviewer name: Preston
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good purchase

Very comfy

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that it has met your expectations in terms of comfort. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair.

Oct 21, 2024
Reviewer name: Jen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect!

10/10

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Feb 5, 2025
Reviewer name: Mel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it

Great love it

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the product. If you ever need support, please do not hesitate to reach out to us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jun 30, 2024
Reviewer name: Sparky
1 out of 5 stars
1 out of 5 stars review

Comfortable and Versatile

I had a chair like this for a very long time. It worked well and was very comfortable. Even my cat loved it! Swivel was smooth and the adjustments worked easily so I could fit it to my height. I'm rather heavy, but it's more muscle. The one feature I don't like are the arm rests. I prefer the type that move upward out of the way for easier fit beneath my desk.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Aug 3, 2025
Reviewer name: Nana L
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Office Upgrade

Easy to assemble and quite comfortable.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are so glad that this chair has been an upgrade from your last one. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jun 9, 2025
Reviewer name: shiju
3 out of 5 stars
3 out of 5 stars review

Comfy .not durable

Comfortable chair but it will falke after a year

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are sorry to hear about the condition of your chair and would like a chance to help. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jan 4, 2025
Reviewer name: Tracy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great chair

Very comfortable, easy to put together.

Helpful?2VORESHV2JMC15252455294
reply from True Customer Service

Thank you for your positive review! We're thrilled to hear that you found the chair comfortable and easy to assemble. If you ever need any assistance or have any questions, don’t hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Enjoy your new chair!