Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for

Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

Back to item details

4.4 out of 5 stars

stars1,117 ratings456 reviews

Write a review

Member photos

+57 images

Sort by |

Showing 71-80 of 456 reviews

Feb 15, 2026

Amy S

5 out of 5 stars review

Verified Purchase

Great office chair for the value

Love the soft arm rests

Helpful?

reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are very delighted to hear that you especially love the soft arm rests on your new chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 15, 2026

Anonymous

5 out of 5 stars review

Verified Purchase

Chair

The chair is great

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re pleased to hear that this chair was perfect for what you were looking for. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jan 14, 2024

Angela

5 out of 5 stars review

Verified Purchase

Easy to build, nice comfy chair!

Easy to build, high quality office chair. Hubby has been enjoying it as it was a Christmas gift to replace his old chair. Highly recommend, specially for the price point!

Helpful?

reply from True Customer Service

We greatly appreciate your positive feedback regarding our office chair. It's wonderful to hear that the chair has met your expectations. We take pride in providing our customers with top-quality products and are delighted that you are happy with it. Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Feb 20, 2025

BigKev

5 out of 5 stars review

Verified Purchase

Comfortable and inexpensive!

I bought this office chair for when working at home. I loved it so much, I went back and bought another one for me to bring to work even though they obviously supply one. This one is like a kings throne!

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review and share your opinions. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you love the chair's comfort enough to purchase another one. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday

Dec 11, 2023

Department Manager

5 out of 5 stars review

Verified Purchase

Serta Office Chair

Best chair you can find anywhere for the price. I prefer high back chairs but this one is a "Serta" and is very comfortable. So pleased with the chair I now own three total (Office, Home office, Wife's craft room)

Helpful?

reply from True Customer Service

Thank you for taking the time to leave a positive review of the Serta Mid-Back Office Chair. We're thrilled to hear that you found this chair to be a great value for the price and that it was comfortable enough to purchase three total chairs! We strive to provide our customers with high-quality and comfortable products that meet their unique needs. It's wonderful to hear that this chair has exceeded your expectations. If you have any questions or concerns in the future, please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com.

Feb 6, 2024

Charm

5 out of 5 stars review

Verified Purchase

Best cushion for my bottom

It is very comfortable. My bottom not aching. I used to have to sit on pillows and my bottom still used to hurt cheeks were numb. I no longer have to sit on pillows nor does my bottom hurt because Serta cushion is just right for my bottom. Thank you, Serta for having the best cushion for me!

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the product. Please don't hesitate to contact us if you ever need assistance by calling us at 800-379-9773 or emailing service@trueinnovations.com.

Apr 20, 2026

Liz

1 out of 5 stars review

Not it

It was a great chair to start off but does not hold off after a year. I work from home so i use this daily during the weekdays. Fell apart within a year. The cushion is destroyed and the spring came out. I cover it with a blanket to get more use out of it. Sams please offer an ergonomic chair that will last.

Helpful?

reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the cushion. We are very sorry to hear about the condition of your chair and have a customer support team that can assist if you are interested. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Apr 17, 2024

RonJon

5 out of 5 stars review

Verified Purchase

Best chair I bought for the price point.

I love this chair, this is my second purchase because I loved my first that i needed another for my home office. The first one I bought was several years ago and it's still holding up and just as comfortable. Great price point as well, is recommend this chair to anyone looking for value and quality.

Helpful?

reply from True Customer Service

Thank you, RonJon, for your positive review about the Serta Mid-Back Office Chair. We're thrilled to hear that you love the chair so much that you had to purchase a second one for your home office. It's great to know that the first one you bought several years ago is still holding up and just as comfortable. We appreciate your recommendation to anyone looking for value and quality. If you have any further questions or concerns, please do not hesitate to contact us at 800-379-9773 or service@trueinnovations.com.

Jun 25, 2024

Grandma Jenny

3 out of 5 stars review

Verified Purchase

Not bad for the price

I have spinal stenosis and two bulging discs so pretty much the only chairs I can sit in comfortably our office chairs. I figured I would check this one out from Sam’s Club since it was only 99 bucks! I can sit in it for up to an hour at a time, but after that, the seat compresses too much. The arms are a little on the short side, which is odd because I’m only 5 foot five but my neck and shoulders get sore after a short time of sitting in the chair. All in all, not too bad for less than 100 bucks

Helpful?

reply from True Customer Service

May 1, 2024

Loki

5 out of 5 stars review

Verified Purchase

Great Chair

This was a solid purchase for the price. I needed a new office chair, and this chair was perfect. The price was right. It is very comfortable. I cannot comment on how easy it was to put it together, but my wife said it was fairly easy and not complicated. I would recommend this chair to anyone who would ask me.

Helpful?

reply from True Customer Service

Hello Loki, thank you for your positive review of Serta Mesh Accent Office Chair. We are so happy to hear that your wife was able to assemble the chair with no problems, and that it is comfortable for you to use daily. Please let us know if you need any assistance with your chair at 800-379-9773 or service@trueinnovations.com. Thank you for being a valued customer.