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Customer reviews for KidKraft Falcon Ridge Wooden Outdoor Swing Set/Playset for
KidKraft Falcon Ridge Wooden Outdoor Swing Set/Playset

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Showing 1-10 of 44 reviews
May 18, 2018
klhurst46
5 out of 5 stars review

Verified Purchase

My daughter loves it

I bought this play set for my 2 year old daughter for her birthday and she loves it. The quality is good and shipment was extremely fast (came 1 week earlier than expected). If you follow the instructions it's not too bad to put together for 2 people, it took me and my husband and day and a half for the clubhouse part. The only thing that gave us trouble was the tube slide. It's very difficult to put together for the fact that it's plastic and gets a little warped in transit or storage. When putting the clamps on we had to work pretty hard to get some of the bolts to go in and on the last clamp weren't even able to get the last bolt on because we were so frustrated. Other than that one part it is an excellent play set and I would recommend it to anyone.

Helpful?5BH1ED0VPKEP15252370306
Sep 2, 2018
Msvg83
5 out of 5 stars review

Verified Purchase

Nice Set.

Took 3 ppl 10hrs to build which seems short im comparison to others but know it can be done. The hardest part is the tube slide. It was frustrating. Best advice I can give is try to go box by box instead of opening them all and spreading them on the lawn. Also pay attention to the fact that it comes w a drill bit. We spent tons of time “finding” one and only discovered it came w one at the end.

Helpful?5BH1ED0VPKEP15252370306
May 26, 2018
MS
5 out of 5 stars review

Verified Purchase

So much fun!

We got this for the grands. It took a weekend to put up. They were so pumped! It's like having your own park in the backyard. I see years of them playing and having a great time! They love it!!

Helpful?5BH1ED0VPKEP15252370306
May 17, 2018
Grammy
5 out of 5 stars review

Verified Purchase

Our Grand daughter loves it!

We bought this two months ago. It was delivered 2 weeks before the delivery date! Yay!! It took some time to get it built, but we got it done!! Our grand babies will spend a lot of time playing in it. Our grand daughter calls it her playground!!

Helpful?5BH1ED0VPKEP15252370306
Sep 8, 2019
Twin mom
5 out of 5 stars review

Verified Purchase

Love it!

Bought this over a month ago. Got it earlier than the shipping date which was nice. It took 3 days to put together with primarily one person. My kids have gotten lots of use out of it already. They absolutely love it!

Helpful?5BH1ED0VPKEP15252370306
Aug 30, 2018
Cat
5 out of 5 stars review

Verified Purchase

Love it

I bought this swing set for my 10 grandkids it is great they love playing on it. The clubhouse with the kitchen is great for their imagination. They only down fall was the instructions you need to add in the beginning page if you are building the falcon ridge play house start with this book of instructions. All 8 boxes has a set of instructions we built for 3 hours to only have to disassemble and start over to put all three club houses together.

Helpful?5BH1ED0VPKEP15252370306
Aug 30, 2019
Pops
4 out of 5 stars review

Verified Purchase

Lots of playground features

Overall I am pleased with this purchase from the one-day sale earlier this month. I survived the self-assembly challenges of multiple boxes of parts and connectors. Most importantly, my grandchildren have enjoyed the variety of things to do on this play set. The biggest drawback I experienced was on the freight delivery. The multi-box shipment arrived on a tractor-trailer rig bundled on a single pallet. The pallet had been loaded by a forklift but it wouldn't fit on the lift gate to off-load. We had to go to an off-street location and move one box at a time from the delivery truck to my 5x10 trailer and pickup truck (on a hot afternoon. So, the free shipping didn't account for the sweat equity that was involved. Otherwise no big issues with the product.

Helpful?5BH1ED0VPKEP15252370306
reply from KidKraftExpert

HI there, Thank you for your valuable feedback which helps us improve! We are sincerely sorry you had this experience with the delivery, but we are thrilled your grandchildren love the playset and hope it brings your family many happy years of fun! Happy Playing!-The KidKraft Customer Care Team

Aug 29, 2019
Madre
4 out of 5 stars review

Verified Purchase

I bought this swingset on a Saturday and it was delivered in 10 days. There were 3 damaged pieces which we repaired. The instructions at times were confusing but we used common sense to make them work. It took 3 of us 21 hours to complete and all the time was well worth it. Our grandkids love it and we love the memories we are making with them.

Helpful?5BH1ED0VPKEP15252370306
reply from KidKraftExpert

Hi there, We are constantly striving to provide the highest quality products to our customers, and your feedback is valuable in achieving that goal. We're sorry to hear that your swing set came to you damaged and we would be happy to send you any replacement parts you need. Please contact us at customerservice@kidkraft.com and we will resolve any issues you are having. -The KidKraft Customer Care Team

Sep 17, 2021
Sky
2 out of 5 stars review

Verified Purchase

Don't pay full price.

Not worth the price. Bought it with $800 dollars off and still not worth it. There are so many cracks and holes. I would be so embarrassed if I was the seller. My husband and I wanted a really good brand/wood for our 2 little ones. We are very disappointed. It's really cute, but dont think this will last long, with how bad the wood is. We are really good at putting things together, but the directions for this are terrible. We still got it up before the standard hours it states.

Helpful?5BH1ED0VPKEP15252370306
reply from KidKraftExpert

Thank you for taking the time to provide your feedback! We'd love to learn more about your review and see if we can help resolve any issues. Please feel free to contact us at customerservice@kidkraft.com! -The KidKraft Customer Care Team +1 (800) 933-0771 #09002

Jun 15, 2018
Jga
1 out of 5 stars review

Verified Purchase

Very weak system

Buyer beware, very thin wood is used and is very soft. It does not support the listed weight requirements and is super flimsy. If I would have seen the quality in person I would not have bought this item.

Helpful?5BH1ED0VPKEP15252370306
reply from KidKraftExpert

Hi there, thank you for taking the time to give us this valued feedback-we rely on this information so that we can continue to improve our products. We definitely want you to be 100% satisfied with your choice of play set, please contact us at 1-800-933-0771 so we can resolve this for you. We look forward to hearing from you! - KidKraft Customer Care Advocate